AI Adoption Stories - Page 85

Global Stories

AI Adoption stories

APAC AI surge exposes critical gaps in API security controls

Over 80% of APAC firms use AI-driven APIs, but many lack strong security, risking breaches as AI adoption surges, says new F5 report.

By Melvin Hipolito • 4 min read • Wed, 10th Sep 2025

Digital Transformation

AI drives mainframe modernisation with USD $33 billion impact

Kyndryl's survey reveals AI use in mainframe modernisation is set to deliver a USD $33 billion boost in cost savings and new revenues by 2027.

By Jed Nykolle Harme • 3 min read • Wed, 10th Sep 2025

Customer Experience

Retailers in Australia & New Zealand embrace AI but lack trust

While 82% of Australian and New Zealand retailers have adopted AI, only 9% trust it to manage customer interactions without human oversight, study finds.

By Melvin Hipolito • 4 min read • Tue, 9th Sep 2025

Unified Communications

NiCE completes Cognigy deal to boost global AI customer experience

NiCE has acquired Cognigy, merging their AI to enhance global customer experience platforms with advanced conversational and agentic AI technology.

By Melvin Hipolito • 3 min read • Tue, 9th Sep 2025

Digital Transformation

Australian consumers wary of AI, prefer human service touch

Research reveals Australian consumers prefer human customer service, with only 28% comfortable engaging with AI-powered support, citing trust and accuracy concerns.

By Melvin Hipolito • 4 min read • Tue, 9th Sep 2025

Generative AI

Kore.ai named leader in Gartner Magic Quadrant for AI platforms

Kore.ai has been named a Leader in Gartner's 2025 Magic Quadrant for Conversational AI Platforms, praised for its adaptability and AI innovation.

By Melvin Hipolito • 3 min read • Mon, 8th Sep 2025

Firewalls

Cato Networks acquires Aim Security, revenue tops USD $300 million

Cato Networks acquires Aim Security to enhance AI security, surpassing USD $300 million annual revenue and raising USD $409 million in Series G funding.

By Sean Mitchell • 4 min read • Fri, 5th Sep 2025

Robotics

SiMa.ai & L&T partner to speed global AI adoption in industry

SiMa.ai and L&T Technology Services have partnered to develop AI solutions for mobility, healthcare, robotics, and industrial automation sectors globally.

By Catherine Knowles • 3 min read • Fri, 5th Sep 2025

Digital Transformation

Majority of executives see ROI as AI agents drive business growth

Over half of executives report deploying AI agents, driving business growth and ROI in areas like customer service and marketing, finds a Google Cloud study.

By Jed Nykolle Harme • 4 min read • Fri, 5th Sep 2025

Risk & Compliance

Financial leaders prioritise responsible AI for greater ROI impact

Financial leaders prioritise responsible AI standards over generative AI, seeing accountability as key to boosting ROI amid growing implementation challenges.

By Melvin Hipolito • 4 min read • Thu, 4th Sep 2025

Stories from Other Regions

AI Adoption stories

Generative AI

UK businesses lead global push as AI investment & adoption surge

UK businesses are leading the global surge in generative AI investment, with 84% expecting AI agents to manage business processes within five years.

By Shannon Williams • 4 min read • Wed, 10th Sep 2025

Digital Transformation

Thrive launches Managed AI services for secure mid-market growth

Thrive unveils Managed AI services to help mid-market firms securely develop and deploy AI strategies, enhancing growth and managing AI risks effectively.

By Shannon Williams • 4 min read • Wed, 10th Sep 2025

Data Analytics

UK firms face skills gap threat as AI ambitions outpace expertise

A skills shortage in AI is hindering UK firms' ability to scale projects and achieve ROI, with 36% citing lack of expertise as their biggest barrier.

By Jed Nykolle Harme • 3 min read • Tue, 9th Sep 2025

Hyperscale

Exclusive: Zoho backs smaller enterprise LLMs for AI future

Zoho unveils domain-specific AI models focused on enterprise productivity, privacy and cost control, steering clear of general-purpose chatbots.

By Melania Watson • 6 min read • Tue, 9th Sep 2025

Digital Transformation

Meghan Stabler joins alentr as CMO to drive AI pricing

Meghan Stabler, ex-BigCommerce exec, joins AI pricing platform alentr as chief marketing officer to spearhead retail sector growth and innovation.

By Jed Nykolle Harme • 3 min read • Tue, 9th Sep 2025

Data Analytics

Social housing sector unprepared for AI despite rising adoption

Despite rising AI adoption in England's social housing sector, most organisations lack the policies, data quality, and training needed for effective use.

By Kaleah Salmon • 4 min read • Mon, 8th Sep 2025

Data Analytics

Generative AI drives 3,500% surge in US travel planning online

Generative AI use in US travel planning soared 3,500% YoY in July 2025, boosting consumer engagement and reshaping online trip research and bookings.

By Melvin Hipolito • 3 min read • Mon, 8th Sep 2025

Phishing

Singapore firms lead in AI security but face shadow AI threat

Singaporean firms lead globally in AI security readiness but face the highest incidence of risky unsanctioned shadow AI use, raising significant governance concerns.

By Shannon Williams • 3 min read • Sun, 7th Sep 2025