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AI Adoption Stories - Page 96

Canadian Stories

AI Adoption stories

Salesforce launches Agentforce 3 to boost enterprise AI
Customer Relationship Management

Salesforce launches Agentforce 3 to boost enterprise AI

Salesforce unveils Agentforce 3, enhancing control and visibility for enterprises to efficiently scale AI agents across operations amid rising global adoption.

By Jed Nykolle Harme • 4 min read • Wed, 25th Jun 2025

Global Stories

AI Adoption stories

Agentic AI and Saas - The next chapter in CX
Software-as-a-Service

Agentic AI and Saas - The next chapter in CX

Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.

By Taylor Giddens • 5 min read • Thu, 26th Jun 2025
Paras Chadha to lead Microsoft & AI strategy for Logicalis ANZ
Digital Transformation

Paras Chadha to lead Microsoft & AI strategy for Logicalis ANZ

Paras Chadha will lead Logicalis's Microsoft and AI business in Australia and New Zealand, aiming to boost AI adoption and align regional and global strategies.

By Melvin Hipolito • 4 min read • Thu, 26th Jun 2025
Marketers face budget losses as outdated AI tools lag behind trends
Digital Transformation

Marketers face budget losses as outdated AI tools lag behind trends

Many marketers waste up to 20% of their budgets on outdated AI tools, struggling to keep pace with fast-moving social media trends and real-time data needs.

By Catherine Knowles • 5 min read • Thu, 26th Jun 2025
Tray.ai unveils Merlin Agent Builder 2.0 for enterprise AI scale
Digital Transformation

Tray.ai unveils Merlin Agent Builder 2.0 for enterprise AI scale

Tray.ai launches Merlin Agent Builder 2.0, enhancing enterprise AI with smarter data, session memory, multi-LLM support, and seamless omnichannel deployment.

By Catherine Knowles • 4 min read • Thu, 26th Jun 2025
Growing gap revealed between AI innovation & enterprise security
DevOps

Growing gap revealed between AI innovation & enterprise security

A new report reveals a widening gap between AI innovation and enterprise security, with 36% of firms struggling to keep up with generative AI risks.

By Shannon Williams • 4 min read • Thu, 26th Jun 2025
Organisations lag in AI policies & skills as workplace use surges
AI Security

Organisations lag in AI policies & skills as workplace use surges

A global survey reveals 81% of staff use AI at work but only 28% of firms have formal AI policies, highlighting a critical gap in skills and risk management.

By Melania Watson • 4 min read • Thu, 26th Jun 2025
NTT DATA launches EPAS service to boost Salesforce Agentforce AI
Digital Transformation

NTT DATA launches EPAS service to boost Salesforce Agentforce AI

NTT DATA launches a new EPAS service to enhance adoption of Salesforce's Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.

By Jed Nykolle Harme • 5 min read • Thu, 26th Jun 2025
Over 40% of agentic AI projects set for cancellation by 2027
Digital Transformation

Over 40% of agentic AI projects set for cancellation by 2027

Over 40% of agentic AI projects are predicted to be cancelled by 2027 due to costs, unclear value, and risk issues, finds Gartner research.

By Sean Mitchell • 3 min read • Wed, 25th Jun 2025
HPE & NVIDIA unveil next-gen AI factory solutions for enterprise
Private Cloud

HPE & NVIDIA unveil next-gen AI factory solutions for enterprise

HPE and NVIDIA launch AI factory solutions with next-gen Blackwell GPUs, simplifying AI adoption for enterprises worldwide with scalable, secure infrastructure.

By Melania Watson • 5 min read • Wed, 25th Jun 2025
Scribenote launches free AI scribe to fight vet burnout
Artificial Intelligence

Scribenote launches free AI scribe to fight vet burnout

Scribenote launches a free AI scribe service to ease vet burnout by automating medical records, helping clinics save time on admin and focus on care.

By Jed Nykolle Harme • 4 min read • Wed, 25th Jun 2025
Endava forms global advisory board to guide AI transformation
Digital Transformation

Endava forms global advisory board to guide AI transformation

Endava has formed a global advisory board led by Alastair Lukies and Dame Alison Rose to guide AI-driven business transformation worldwide.

By Jed Nykolle Harme • 3 min read • Wed, 25th Jun 2025
Lenovo unveils new hybrid AI platforms to boost enterprise adoption
Digital Transformation

Lenovo unveils new hybrid AI platforms to boost enterprise adoption

Lenovo has launched new hybrid AI platforms and services to help enterprises accelerate AI adoption and scale with advanced infrastructure and training solutions.

By Sean Mitchell • 4 min read • Tue, 24th Jun 2025
Avoid these 3 common pitfalls when using AI to improve customer experience
Customer Relationship Management

Avoid these 3 common pitfalls when using AI to improve customer experience

Avoid three common pitfalls when using AI for customer experience: integrate with your systems, avoid costly overhauls, and balance speed with strategy for best results.

By Rob Tarkoff • 3 min read • Tue, 24th Jun 2025

Stories from Other Regions

AI Adoption stories

AI adoption in Europe outpaces workplace policies & training
AI Security

AI adoption in Europe outpaces workplace policies & training

AI use in European workplaces surges with 83% adoption, yet just 31% have formal policies, raising concerns over security and ethical risks.

By Shannon Williams • 4 min read • Thu, 26th Jun 2025
UK execs view AI investment as lagging despite GBP £1B plan
Digital Transformation

UK execs view AI investment as lagging despite GBP £1B plan

Despite a GBP £1 billion AI infrastructure plan, just 19% of UK executives see the country as a leader, feeling it trails behind the US and China in AI innovation.

By Jed Nykolle Harme • 4 min read • Thu, 26th Jun 2025
HubSpot's Helen Russell on building trust in AI-driven workplaces
Digital Transformation

HubSpot's Helen Russell on building trust in AI-driven workplaces

Helen Russell of HubSpot reveals how trust and openness are key to embedding AI in workplaces, boosting adoption and reshaping organisational culture.

By Melania Watson • 4 min read • Tue, 24th Jun 2025