Analyst report stories - Page 3
Talkdesk launches AI-driven tool to enhance knowledge bases
Last month
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genai
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ai
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features
Talkdesk has launched its Knowledge Creator feature, leveraging generative AI to transform customer service knowledge bases and improve agent support.
Radix receives Verdantix nod for asset management success
Last month
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digital transformation
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iam
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apm
Radix has been recognised in the 2025 Verdantix Asset Performance Management Buyers Guide, highlighting its expertise in asset management for industrial firms.
Fastly introduces bot management updates for web security
Last month
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cybersecurity
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online security
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analyst report
Fastly has launched updates to its Bot Management service, enhancing online security while improving user experiences by reducing reliance on CAPTCHAs.
Palo Alto Networks invests in Asia-Pacific cloud security
Last month
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saas
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malware
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firewalls
Palo Alto Networks is investing in cloud infrastructure across Asia-Pacific and Japan, enhancing security and data residency support for regional customers.
SailPoint unveils AI-powered Harbour Pilot for security boost
Last month
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cybersecurity
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agentic ai
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enterprise security
SailPoint has unveiled its AI-powered Harbour Pilot agents, aiming to streamline identity security and enhance operational efficiency for organisations.
Netskope: leader in IDC MarketScape DLP 2025 assessment
Last month
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digital transformation
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dlp
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ai
Netskope has been named a Leader in the IDC MarketScape for Worldwide DLP 2025, recognising its effective data loss prevention solutions amid evolving security challenges.
CEOs globally focus on tariffs & agentic AI in 2025
Last month
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ai
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agentic ai
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recruitment
IoT Analytics' Q1 2025 report highlights a 190% spike in CEO discussions on tariffs, alongside rising concerns over economic uncertainty and agentic AI.
AI investments struggle to deliver expected productivity boosts
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hcm
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partner programmes
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genai
A recent survey by Gartner indicates that only 37% of teams using traditional AI see productivity boosts, with generative AI trailing at 34%, sparking concerns among CFOs.
Radware named strong performer in Forrester WAF review
Last month
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firewalls
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cloud security
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application security
Radware has been named a Strong Performer in The Forrester Wave for Web Application Firewall Solutions, achieving top scores in six key areas.
Cloudflare named leader in Web Application Firewalls by Forrester
Last month
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firewalls
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cx
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martech
Cloudflare has been named a leader in Web Application Firewall solutions by Forrester Research, achieving top scores in 14 key evaluation criteria.
CRM tops list of valued finance technologies in 2024
Last month
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crm
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data analytics
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ai
A Gartner survey reveals that CRM technologies lead in importance for finance leaders, highlighting a shift towards cloud ERP and ABI tools for strategic insights.
Talkdesk launches AI agents for advanced voice self-service
Last month
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crm
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digital transformation
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cx
Talkdesk has launched a new AI solution aimed at transforming customer self-service with voice-powered agents, promising human-like interactions and 24/7 support.
European display market faces falling prices in 2025
Last month
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digital signage
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displays & projectors
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market
The European Large Format Display market is struggling as unit sales and prices dip, despite higher shipments; education sector saturation is a key factor.
NICE named leader in IDC's 2024 conversational AI report
Last month
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uc
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cx
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martech
NICE has been recognised as a Leader in the IDC MarketScape for Worldwide Conversational Intelligence and Analytics 2024, showcasing significant market innovation.
Tray.ai acquires Vanti to advance AI knowledge modelling
Last month
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software development
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agentic ai
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cloud services
Tray.ai has acquired Vanti to enhance its AI integration systems, aiming to advance adaptive AI agents capable of thriving in dynamic business environments.
Westcon-Comstor & Claroty join forces for ASEAN security
Last month
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iot
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advanced persistent threat protection
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physical security
Westcon-Comstor has forged a strategic alliance with Claroty to boost cyber-physical systems security across ASEAN, safeguarding crucial infrastructure in the region.
Preparing Your Data Centre for AI
Last month
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hybrid cloud
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ai
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cleantech
As AI technology surges in adoption, the demand for data storage capacity skyrockets, posing challenges in scaling data centres and ensuring sustainability.
Hyland unveils AI-driven strategy for content management
Last month
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digital transformation
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ecm
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martech
Hyland has launched an AI-driven strategy aimed at evolving enterprise content management, enhancing automation, and user experiences across industries.
Industrial automation spending to hit USD $350 billion by 2030
Last month
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digital transformation
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iot
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power / energy
Research by IoT Analytics predicts that industrial automation spending will soar to USD $350 billion by 2030, revealing key trends across major global players.
EY unveils AI platform with NVIDIA to transform industries
Last month
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data analytics
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digital transformation
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risk & compliance
EY has launched the EY.ai Agentic Platform with NVIDIA, aiming to enhance tax, risk, and finance sectors through AI-driven solutions.