Automation stories - Page 18
UK finance leaders struggle with fragmented spend tools
Fri, 18th Oct 2024
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it spending
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expense management
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airwallex
A new report reveals that 95% of UK finance leaders struggle with global spend management due to outdated systems, hindering business growth.
Datacom launches secure Enterprise AI Assistant tool
Fri, 18th Oct 2024
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data privacy
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ai
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datacom
Datacom has unveiled its Enterprise AI Assistant to help businesses leverage AI while ensuring the security of their organisational data.
How to unlock efficiency dividends in digitally-minded Australian organisations
Thu, 17th Oct 2024
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digital transformation
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partner programmes
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managed services
As Australian organisations seek greater efficiency, automation in IT infrastructure emerges as a vital strategy to boost productivity and reduce manual tasks.
AI transforms Australian accounting with 99.6% adoption
Thu, 17th Oct 2024
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digital transformation
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blockchain
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financial systems
New research reveals 79% of Australian accountants see outsourcing as essential for growth, while 99.6% have embraced AI in their practices.
Zendesk unveils AI solutions to boost customer support
Thu, 17th Oct 2024
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cx
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martech
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zendesk
Zendesk has unveiled a suite of AI-driven tools designed to improve omnichannel customer support, enhancing collaboration between human and AI agents.
AI Month: experts call for responsible AI use in Australia
Thu, 17th Oct 2024
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genai
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data privacy
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ai
As AI Month unfolds, experts in Australia urge emphasising responsible AI development to maximise its potential across diverse sectors and communities.
Seoul Semiconductor enhances network with AI platform
Wed, 16th Oct 2024
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network infrastructure
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cx
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martech
Seoul Semiconductor has adopted Juniper Networks' AI-Native Networking Platform to improve its access services and boost employee productivity.
Industry leaders on what businesses, policymakers and technologists should be reflecting on this AI Month
Wed, 16th Oct 2024
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hcm
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data privacy
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ai
As AI Month begins, industry leaders urge businesses and policymakers to reflect on the responsible use and vast potential of AI across diverse sectors.
UiPath partners with SAP for enhanced automation solutions
Wed, 16th Oct 2024
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digital transformation
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rpa
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cloud services
UiPath has unveiled integration with SAP Build Process Automation, enhancing automation for SAP customers and streamlining their migration to the cloud.
Black Friday shipping charges impact retailer profits
Tue, 15th Oct 2024
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supply chain & logistics
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automation
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logistics
Independent online electronics retailers face challenges as a report reveals shipping costs could rise 25% during Black Friday, impacting profit margins.
Survey reveals challenges in digital asset management growth
Tue, 15th Oct 2024
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genai
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ai
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automation
An independent survey reveals most brands struggle with integrating multiple digital asset management systems, facing notable workflow and collaboration challenges.
Aerotech unveils expanded XA4 servo drive series options
Mon, 14th Oct 2024
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engineering
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automation
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industrial automation
Aerotech has expanded its Automation1 XA4 PWM servo drive series, introducing new configurations aimed at enhancing performance while reducing costs.
The path to network automation is now clearer and more defined
Fri, 11th Oct 2024
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ai
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cisco
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enterprise adoption
Network automation is set to surge, with Gartner projecting that by 2026, 30% of enterprises will automate over half their network activities.
Mitel unveils AI-powered communication analysis solution
Fri, 11th Oct 2024
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cx
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martech
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genai
Mitel has launched its AI-driven Mitel Interaction Recording Insights AI, aimed at automating communication analysis and enhancing business insights globally.
Zendesk unveils AI suite to enhance customer service efficiency
Fri, 11th Oct 2024
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data analytics
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cx
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martech
Zendesk has unveiled a range of AI innovations aimed at enhancing customer service, including an AI Agent Builder requiring minimal training for users.
Open ECX expands team as business grows across sectors
Fri, 11th Oct 2024
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saas
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physical security
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erp
Open ECX expands into new sectors, creating multiple roles as it seeks to enhance services for its growing clientele across various industries.
Data Theorem debuts Code Secure for software chain safety
Fri, 11th Oct 2024
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devops
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application security
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supply chain & logistics
Data Theorem has unveiled Code Secure, a product designed to bolster software supply chain security by integrating advanced security features.
Hornetsecurity launches tool to streamline MSP operations
Thu, 10th Oct 2024
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cx
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martech
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apm
Hornetsecurity has launched the 365 Multi-Tenant Manager, streamlining Microsoft 365 tenant management for Managed Service Providers and boosting productivity.
Zendesk unveils AI-powered tools to enhance customer service
Thu, 10th Oct 2024
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data analytics
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cx
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martech
Zendesk has unveiled a range of AI-powered tools to enhance customer service, including a voice solution in partnership with Poly.ai for improved interactions.
AI may render traditional IT helpdesks obsolete by 2027
Thu, 10th Oct 2024
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digital transformation
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hcm
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financial systems
Nexthink's study reveals traditional IT helpdesks may vanish by 2027, with 79% of IT workers foreseeing a major transformation driven by AI advancements.