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Business Intelligence (BI) stories - Page 104

The prevalence of computers in business (and everywhere) generates enormous quantities of data. Business Intelligence seeks to extract further value from this data (after it has served its immediate purpose, and is shunted off to storage) through analysis and contextualization. If data is described as the ‘new oil’, BI is the derricks tapping the well. BI generally requires uniform data before analysis can take place, with data extracted from source systems and loaded into secondary structures such as ‘data warehouses/lakes’. The analysis outputs are typically sent to managers and executives within the business in the form of reports (or managers are equipped with the tools to create their own reports) assessing performance, providing insights or identifying opportunities.
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Video: 10 Minute IT Jams – Who is DataRobot?
Wed, 17th Jun 2020
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In TechDay's latest video series, 10 Minute IT Jams, DataRobot's Asia Pacific GM Tim Young delves into the company's AI-driven solutions and strategic outlook.
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Analytics and BI: Before and after COVID-19
Tue, 16th Jun 2020
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A Sisense survey reveals that 49% of companies are using data analytics more than before COVID-19, despite 67% facing revenue or customer losses.
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Why CX is a 'must-have' and not a 'nice-to-have'
Tue, 16th Jun 2020
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Strengthening CX drives success: Adobe reveals 40% of CX leaders exceeded 2019 goals, proving investment in customer experience is now essential for businesses.
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What is a business without customers? Why CX investment should be a strategic play
Tue, 16th Jun 2020
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Investing in Customer Experience (CX) can transform customer data into strategic advantages. Adobe's 2019 report shows 40% of CX leaders exceed business goals.
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What’s new in the CRM CEC Magic Quadrant
Tue, 16th Jun 2020
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Vendors added and upgraded, alongside the old reliables in the 2020 Gartner Magic Quadrant for CRM Customer Engagement Center.
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SAS and Microsoft form strategic partnership
Tue, 16th Jun 2020
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SAS’ AI and analytics more tightly integrate with Microsoft Azure; Microsoft to bring cloud-based SAS industry solutions to its customers.
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Microsoft, Snowflake and Cognizant amongst the big winners at Qlik partner awards
Mon, 15th Jun 2020
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The annual awards honour achievement and innovation for joint customer success across several different categories.
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Strengthening business resilience with an effective data strategy
Mon, 15th Jun 2020
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Only 35% of execs consider their data strategy sufficient, according to a HBR report by Cloudera. Key barriers include lack of expertise & data silos.
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Reach for the low-hanging fruit: How achieving a rapid ROI is becoming a leading AI trend
Wed, 10th Jun 2020
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Focusing on returns, rather than adopting AI for its own sake, will drive the emergence of rapid AI ROI throughout the rest of 2020.
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TIBCO adds support for Microsoft Azure Cognitive Services
Mon, 8th Jun 2020
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TIBCO Software integrates Microsoft Azure Cognitive Services into Spotfire and Data Science, enhancing anomaly detection and root cause analysis.
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Snowflake and Salesforce release integrated tools in new phase of partnership
Wed, 3rd Jun 2020
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Snowflake and Salesforce unveil new native integrations, enabling seamless data transfer and analysis for joint customers, accelerating digital transformation.
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Businesses must understand the link between empathy and personalisation
Mon, 1st Jun 2020
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A Genesys survey reveals a key relationship between empathy and personalisation in customer service, highlighting gaps where businesses can improve.
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New tech startup looks to help lawyers and finance pros
Thu, 28th May 2020
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StructureFlow debuts, promising to revolutionise legal & financial visual data analysis with speed & collaboration.
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NICE inContact integrates Teams, Dynamics into contact centre suite
Thu, 28th May 2020
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Microsoft Teams is now integrated with NICE inContact CXone, which will allow contact centre agents to collaborate with others in order to close a case faster.
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NICE working to certify compliance solution for Microsoft Teams
Wed, 27th May 2020
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NICE aims to certify its Trading Recording System under Microsoft's Certified for Microsoft Teams program, enhancing compliance for financial services.
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Research: Transportation analytics market set to boom
Mon, 25th May 2020
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According to a new report, it is set to hit US$21.8 Billion by 2027 driven by urbanisation, the growth of big data and smart city initiatives.
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Five wine-tasting tips that should be applied to network security
Mon, 25th May 2020
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Applying wine-tasting strategies to network security offers novel insights. Discover five tips to better identify network vulnerabilities and threats.
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Modern data integration: A must-have for the data-driven enterprise
Thu, 21st May 2020
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As enterprises digitise, modern data integration is key. Empowering firms with agility and real-time insights, it transforms data into actionable intelligence.
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ThousandEyes makes three senior appointments across Aus
Mon, 18th May 2020
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The cloud intelligence company has added a principal solutions analyst, and two regional sales managers, in Melbourne and Sydney.
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Qualtrics enhances CX insights capabilities
Mon, 18th May 2020
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CoreXM updates allow businesses to listen and act on the needs of their customers and employees and identify key business drivers.