Communication stories - Page 14
Video: 10 Minute IT Jams - An update from Sennheiser
Thu, 27th Oct 2022
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digital entertainment
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hybrid & remote work
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sennheiser
Jason Grbevski joins us to discuss how the company is working within the business and education communication markets.
Fraud and inefficiencies to cost CPaaS $1.4 billion by 2026
Fri, 21st Oct 2022
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paas
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iaas
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cloud services
New research reveals that fighting fraud and achieving consolidation as the top challenges for CPaaS providers.
Callroute and Coolwave team up to deliver global SIP solutions
Wed, 12th Oct 2022
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uc
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partner programmes
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contact centre
Callroute has partnered with Coolwave Communications to automate the provisioning of cloud telephony services across UCaaS and CCaaS platforms.
WyreStorm unveils new video bars and an HD video system
Fri, 16th Sep 2022
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ai
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hd
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av
WyreStorm has released new products, including two video bars and a high-definition (HD) video system, to improve customers' audio and video experience.
KT SAT and Thales Alenia Space sign comms satellite contract
Wed, 14th Sep 2022
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spacetech
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broadcasting
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kt sat
South Korean satellite service provider KT SAT and Thales Alenia Space have signed a contract for the KOREASAT 6A communications satellite.
Kacific partners with Vodafone PNG for mobile satellite deployment
Fri, 26th Aug 2022
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smartphones
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spacetech
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vodafone
Kacific has partnered with Vodafone PNG to deploy the satellite operator's Mobile Backhaul services in the remote region.
Evergreen Shipping Agency rolls out Avaya Cloud Office
Wed, 24th Aug 2022
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crm
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uc
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cx
Evergreen Shipping Agency has achieved record employee engagement and customer service availability through remote work enabled by Avaya technology.
Logicalis assists Western Health Victoria with Active Directory move
Tue, 23rd Aug 2022
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healthtech
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cloud services
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logicalis
Western Health Victoria has partnered with Logicalis Australia to rebuild its Active Directory, enhancing its digital workplace and healthcare solutions.
Gold Coast private hospital improves comms with Alcatel-Lucent Enterprise solutions
Tue, 16th Aug 2022
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uc
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healthtech
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cloud services
Alcatel-Lucent Enterprise helps Australian healthcare provider Ramsay Health Care improve communication and patient care with innovative technology solutions.
Motorola acquires radio comms provider Barrett Communications
Tue, 16th Aug 2022
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radio
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motorola solutions
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communication
Motorola Solutions says the two companies are united in delivering vital communications that organisations worldwide depend on.
Scope Australia selects NICE CXone platform to streamline operations
Fri, 12th Aug 2022
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crm
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uc
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data analytics
One of Australia’s largest providers of disability support services, has chosen the NICE CXone platform to help streamline its contact centre operations.
Spectralink DECT devices now integrated with Microsoft Teams SIP Gateway
Tue, 9th Aug 2022
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uc
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healthtech
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microsoft
Spectralink DECT devices are now integrated with Microsoft Teams SIP Gateway to help create better results for business-critical frontline workers.
Infobip’s SMS and WhatsApp services are now available through Microsoft
Fri, 22nd Jul 2022
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uc
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open source
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microsoft
Infobip has integrated its WhatsApp and SMS channels through Microsoft Dynamics 365 Sales and Microsoft Dynamics 365 Marketing.
8x8 announces its CPaaS can now deliver no-code functionality
Mon, 18th Jul 2022
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uc
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paas
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cx
8x8 CPaaS can now deliver no-code functionality that can enable enterprises to further create better customer experiences, the company says.
Does your business’ phone system have the “IT” factor?
Wed, 13th Jul 2022
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uc
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cloud services
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tax
Why it's time to upgrade your communication system - the success stories and the cash incentives currently available to you.
How organisations can prepare for a post-pandemic workforce
Thu, 30th Jun 2022
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hybrid & remote work
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healthtech
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wfh
Returning to the office post-pandemic? Here are three key considerations for managing the new hybrid workforce.
Motorola Solutions deploys communication system to 5th Japanese airport
Wed, 29th Jun 2022
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uc
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telco
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motorola solutions
Motorola Solutions with its partner, Nippon Airport Radio Services deployed the mission critical communication system to Kansai.
Zoom appoints Greg Tomb as President
Fri, 17th Jun 2022
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public cloud
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cloud services
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collaboration
Zoom hires Greg Tomb as new president, bringing over 20 years of experience from Google Cloud; will oversee go-to-market strategy and revenue efforts.
Finance is on a new footing to improve internal customer service
Mon, 13th Jun 2022
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crm
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fintech
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martech
Finance functions and leaders have marked 2022 down as a year for process improvement, writes Servicely’s founder and CEO Dion Williams.
Q&A: Oculeus discusses the current state of telecoms fraud and beyond
Wed, 8th Jun 2022
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uc
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cybersecurity
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customers
Telecoms fraud is a growing concern as cybercriminals use advanced technology to outpace anti-fraud solutions. Measures are being taken to minimize the threats.