Customers stories - Page 16
Finding a solution to the problem that's costing ANZ businesses billions
Tue, 31st May 2016
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customers
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digital engagement
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productivity
With 14.3 million people currently employed in ANZ, unnecessary admin tasks creates a potential $61bn opportunity cost annually to organisations.
LogMeIn expands omni-channel customer engagement
Mon, 30th May 2016
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crm
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cx
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martech
LogMeIn recently announced a new release of BoldChat, its live chat and omni-channel customer engagement solution.
Citrix and Microsoft target joint customers with refreshed strategy
Fri, 27th May 2016
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virtualisation
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daas
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partner programmes
Citrix and Microsoft bolster their alliance with a focus on aiding joint customers to embrace cloud mobility and digital transformation.
A happy customer: Conbrio solving problems with top-notch customer service
Mon, 23rd May 2016
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crm
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uc
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martech
Kiwi tech company Conbrio, known for stellar customer service, has streamlined operations for Telnet, a leading NZ contact centre since 1996.
Pivotal ends latest funding round with $253 million, looks to expand
Fri, 6th May 2016
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software development
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microsoft
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cloud services
Pivotal's Series C funding round is set to end with $253m, led by new investor Ford Motor Company, Microsoft and previous investors.
Louis Tague takes top ANZ role at Veritas
Thu, 28th Apr 2016
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digital transformation
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customers
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symantec
Vertias has promoted Louis Tague to the top ANZ role of managing director for the information management vendor.
New channel manager for MuleSoft
Wed, 27th Apr 2016
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firewalls
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network security
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converged infrastructure
MuleSoft appoints new channel manager for Australia and New Zealand to support go-to-market strategies and sales momentum.
New chief to lead transformation at Alcatel-Lucent Enterprise
Thu, 21st Apr 2016
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partner programmes
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customers
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alcatel-lucent enterprise
Alcatel-Lucent Enterprise appoints new CEO as it shifts towards becoming a cloud-based network and communications company.
Banks struggle to remain relevant as FinTech tools take over
Wed, 20th Apr 2016
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fintech
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software development
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customers
Banks must collaborate with FinTech firms as they struggle to keep pace with the disruption caused by emerging technology, a report has found.
BroadSign Mobile used to bridge DOOH with smartphones in retail
Tue, 19th Apr 2016
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smartphones
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digital signage
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customers
BroadSign's Mobile offering is being used by Xprnc Media to engage with consumers, providing product information, coupons and discounts.
Zuora steps in to help businesses succeed in subscription economy
Fri, 15th Apr 2016
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customers
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zuora
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subscriptions
Zuora launches Zuora '17, an enterprise-grade product allowing established companies to monetise mixed revenue streams.
NEC Australia boss steps into top APAC role
Mon, 4th Apr 2016
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digital signage
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displays & projectors
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customers
NEC Australia boss Tetsuro Akagi has moved into the top Asia Pacific role for the company, becoming APAC chief executive.
CommArc first Kiwi company to achieve Veeam platinum partner status
Tue, 22nd Mar 2016
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virtualisation
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partner programmes
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customers
CommArc Consulting has become the first New Zealand company to achieve platinum partner status in the Veeam’s Cloud & Service Provider Programme.
All Dick Smith extended warranties to be honoured
Wed, 16th Mar 2016
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customers
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dick smith
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retail
The Warranty Group is assuring Dick Smith customers it will honour all extended warranties sold by the failed company across Australia and New Zealand.
Indian company rolls out $5 smartphone
Fri, 26th Feb 2016
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smartphones
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customers
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price match
A new Indian company has introduced a smartphone for for 251 rupees, about NZ$5.50, and has been met with a mix of scepticism and excitement.
Arbor brings order to the chaos with new security platform
Fri, 26th Feb 2016
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uc
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cybersecurity
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customers
Arbor Networks introduces new security platform to detect and investigate advanced cyber-threats in real-time.
Kiwi educators encouraged to exchange faulty Apple plug
Tue, 23rd Feb 2016
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smartphones
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edutech
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personal computing devices
The Ministry of Education has alerted New Zealand educators to the fact that Apple is recalling the two-prong Apple AC wall plug adapters.
This is the age of the customer: How will the comms industry respond?
Mon, 22nd Feb 2016
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customers
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disruption
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millennials
CSPs that embrace technology to keep up with customers’ growing expectations are far more likely to succeed in the future, according to a new report.
Ticket to success? Getting to know your customers
Thu, 18th Feb 2016
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uc
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cloud services
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customers
Marketers struggling to personalize campaigns due to overwhelming amount of customer info, says Teradata Marketing Applications.
Aerohive successfully woos customers
Thu, 28th Jan 2016
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customers
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aerohive networks
Aerohive Networks achieves high customer satisfaction with 97% satisfied and 95% recommending the company, according to recent study.