Financial Services stories - Page 3
Nationwide wins Best Use of Customer Insight award
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data analytics
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digital transformation
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cx
Nationwide wins Best Use of Customer Insight at the Institute of Customer Service Awards 2025 for its work with Medallia and Kantar improving member experience.
Ecommpay shortlisted for three categories at PayTech Awards 2025
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fintech
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payment technologies
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mastercard
Ecommpay has been shortlisted for three awards at the PayTech Awards 2025, recognising innovation in payments, anti-fraud, and diversity leadership.
Boomi acquires Thru to enhance secure file transfer platform
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digital transformation
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encryption
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data encryption
Boomi will acquire Thru by June 2025, adding secure managed file transfer to its platform for unified data integration and stringent compliance needs.
NextWave & Diffblue join forces to transform testing in finance
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devops
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financial systems
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apm
NextWave Consulting and Diffblue team up to revolutionise software testing for financial firms, tackling delays and boosting test coverage with AI technology.
Apromore boosts operational insights with native task mining
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digital transformation
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breach prevention
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data privacy
Apromore enhances its process intelligence platform with native task mining, offering businesses detailed insights from enterprise workflows to individual user actions.
BioCatch & The Knoble launch toolkit to bolster scam defences
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risk & compliance
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genai
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ai
BioCatch and The Knoble have launched a toolkit to help banks quantify losses and build a business case for stronger authorised push payment scam prevention.
Financial sector sets new baseline guidance for Gen-AI risks
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data protection
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genai
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data privacy
The CMORG AI Taskforce, with City of London and UK Finance, publishes new AI Baseline Guidance to help financial firms manage generative AI risks across operations and compliance.
Revolut adds travel cover for Premium, Metal users
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fintech
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chubb
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forex
Revolut has launched travel insurance for Premium and Metal users in Australia and New Zealand, partnering with Chubb to enhance travel benefits locally and abroad.
Fujitsu named leader in ServiceNow report for Asia Pacific
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digital transformation
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cx
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martech
Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.
Global financial leaders awarded for digital risk innovation
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data analytics
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digital transformation
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fintech
Andy Lawrie of Nationwide wins FICO Decision Hero Award for leading credit decision overhaul, boosting efficiency and compliance in financial services.
Financial firms warned data chaos heightens compliance risks
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fintech
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risk & compliance
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ai
New research reveals UK and US financial firms face increased compliance risks due to fragmented data management and rising regulatory demands.
Atturra wins top Boomi APJ Partner award for sixth time in row
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edutech
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digital transformation
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partner programmes
Atturra has won Boomi's APJ Partner of the Year award for the third consecutive year, adding to five previous wins, showcasing its leadership in integration solutions.
BioCatch appoints Andreas Dombret to aid global expansion
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hyperscale
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fintech
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data privacy
BioCatch appoints Andreas Dombret as senior advisor to boost global growth and fight financial crime with innovative technology.
AI is inevitable: The only choice is to adapt or stagnate
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data analytics
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cx
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martech
AI adoption is crucial for businesses to thrive, not just survive, amid fears of job losses; embracing AI boosts productivity and job evolution.
Exclusive: How Zepto’s real-time payments are reshaping Australia’s financial infrastructure
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fintech
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cx
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martech
Zepto's Trevor Wistaff urges Aussie businesses to adopt real-time payments via NPP now, enhancing speed, security and customer control over funds.
IBM urges robust AI governance as agents reshape banking sector
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hybrid cloud
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digital transformation
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cx
IBM's new whitepaper highlights both opportunities and risks of autonomous AI agents in financial services, urging robust governance and risk management.
Strong data management could unlock AUD $115 trillion globally
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data analytics
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digital transformation
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partner programmes
Global firms could boost revenue by AUD $115 trillion through better data management, yet poor data integrity risks costing billions worldwide.
Pegasystems launches AI agents for finance sector control
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rpa
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ai security
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risk & compliance
Pegasystems has launched Pega Predictable AI Agents, designed for regulated sectors like finance and insurance to ensure transparency and control in AI deployment.
Entercard adopts FICO to boost fraud detection in Nordics
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data analytics
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digital transformation
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cx
Entercard adopts FICO's AI-powered platform to enhance fraud detection and prevention across the Nordic region, improving security and customer experience.
Proofpoint unveils AI-powered governance tools for compliance
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data protection
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hyperscale
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risk & compliance
Proofpoint launches AI-powered communications governance solution on AWS, enhancing compliance and archiving for financial firms amid complex regulations.