Insurance stories - Page 11
Aussie workers struggling to switch off while on holiday
Thu, 25th Jul 2019
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insurance
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travel
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flexible work
A recent survey by Snow Software reveals that 71% of Australian workers always bring their work laptops on vacation, struggling to disconnect.
Interview: TAL Australia's journey to successful CRM
Mon, 8th Jul 2019
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crm
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uc
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cx
At Adobe Symposium last week, TechDay chatted to TAL Australia’s head of customer relationship management, Mike Nixon.
IntegrationWorks transform FMG's rural insurance processes
Wed, 19th Jun 2019
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devops
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digital transformation
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apm
New Zealand's FMG partners with IntegrationWorks to overhaul its digital processes, enabling clients to self-manage insurance and enhancing service delivery.
Why many insurance tech companies want to improve CX
Thu, 11th Apr 2019
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uc
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cx
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martech
Insurance tech firms are revolutionising customer experience, driven by AI and wearables, says InsurtechNZ. A digital-first approach could transform the sector.
Vero study: Women run larger SMBs; and they're more worried too
Tue, 4th Dec 2018
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data analytics
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planning
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bi
Women run larger SMBs but are more stressed and less likely to use insurance brokers than men, reveals a new Vero study involving 900 New Zealand businesses.
Insurers struggling to keep pace with drone and e-bike tech
Tue, 31st Jul 2018
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drones
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insurance
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e-bike
If you own an e-bike or a drone and expect them to be covered by your current home contents insurance policy, it might pay to check the fine print.
Cove trials insurance purchases via Facebook Messenger chatbot
Mon, 25th Jun 2018
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uc
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hyperscale
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public cloud
Cove Insurance has claimed it's first to sell insurance via a chatbot currently in private beta mode, and the tech looks promising.
Insurtech a win-win for insurers and customers, expert says
Tue, 19th Jun 2018
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uc
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fintech
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martech
The insurance market is benefitting from new technology, with traditional firms embracing advanced technologies.
ANZ and IBM developing blockchain solution for insurance industry
Mon, 30th Apr 2018
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blockchain
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ibm
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insurance
ANZ and IBM collaborate with Suncorp to develop blockchain solution to speed up payment reconciliation in insurance industry.
Lifebroker and Jade Software launch Facebook chatbot for life insurance quote comparisons
Fri, 20th Oct 2017
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crm
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uc
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cx
Lifebroker and Jade Software launch Alfred, Australia's first life insurance comparison chatbot on Facebook Messenger, offering 24/7 real-time quote services.
System integrator Equisoft attains Oracle Insurance Policy specialisation
Thu, 5th Oct 2017
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saas
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iaas
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healthtech
Equisoft is currently working with 20 insurers on Oracle Insurance Policy Administration integration projects.
Dimension Data helps insurance company upgrade data center
Mon, 2nd Oct 2017
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network infrastructure
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sd-wan
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sdn
Dimension Data helps Asia's largest life insurance firm upgrade its IT environment and improve network performance.
Chubb includes cyber insurance as part of new SME offering for Australians
Tue, 26th Sep 2017
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cybersecurity insurance
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risk & compliance
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healthtech
Chubb launches new SME insurance in Australia, adding cyber coverage to shield businesses from growing digital risks.
Health insurer nib trials AI customer service agent Frankie
Mon, 11th Sep 2017
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crm
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digital signage
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martech
Frankie will be able to provide instant responses to a variety of common enquiries to nib’s new product range including benefits available.
Business interruption - now a costly claims business for insurance companies
Thu, 24th Aug 2017
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virtualisation
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dr
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hyperscale
Natural disasters push insurers to scrutinize costly business interruption claims, with losses hitting £1.4bn.
Delta Insurance takes tech & cyber liability insurance to South Island firms
Fri, 18th Aug 2017
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cybersecurity insurance
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risk & compliance
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insurance
the company has concentrated heavily on its cyber and tech liability offerings, which Samson says is a good fit for South Island tech companies.
Blockchain disruption: Insurance companies must smarten up to keep up
Wed, 9th Aug 2017
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blockchain
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insurance
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accenture
Car manufacturers that build sensors into their vehicles could identify damage resulting from a collision and trigger a claim payment.
TPB urges cybersecurity savviness for tax practitioners
Mon, 24th Jul 2017
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ddos
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tax
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insurance
Acting Chair Greg Lewis believes that practitioners should consider professional indemnity (PI) insurance cover to deal with first-party losses.
Chch tech company iViis helps to reinvigorate insurance process after Kaikoura quakes
Wed, 5th Apr 2017
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cloud services
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insurance
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iviis
A Christchurch-based tech company has been working with insurance companies to make life a lot easier for those affected by the Kaikoura quakes.
Should insurance cover cyber crime theft? Another Kiwi duped
Fri, 3rd Mar 2017
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email security
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cybersecurity
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cyber criminal
A Kiwi has lost NZD $8000 to a cyber scam, revealing gaps in insurance coverage for such theft. Should home contents policies cover cyber crime?.