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Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
SonicWall revamps partner programme & appoints CRO
Last week
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firewalls
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network security
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partner programmes
SonicWall overhauls its SecureFirst Partner Program and appoints Patrick O'Donnell as CRO to drive partner-led sales and managed services.
ConnectWise unit maps IT pay trends, automation push
Last week
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digital transformation
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it automation
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partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
Contrivian to resell Amazon Leo for US gov networks
Last week
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uc
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dr
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network infrastructure
Contrivian to resell Amazon Leo LEO satellite services for resilient US government networks, blending space links with fibre and 5G.
Rackspace & Uniphore target USD $100m regulated AI push
Last week
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uc
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private cloud
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hybrid cloud
Rackspace and Uniphore ally on sovereign agentic AI for regulated sectors, aiming for USD $100m in outcomes-based enterprise roll-outs.
Thrive unveils governed AI workspace & adoption model
Last week
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uc
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data protection
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digital transformation
Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
Cohesity boosts AI-ready data security & sovereignty
Last week
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data protection
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dr
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hybrid cloud
Cohesity expands sovereign cloud, AI resilience and threat detection tools, targeting midsize firms with streamlined data security packages.
Cyber attacks stay near record high as GenAI risks grow
Last week
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edutech
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firewalls
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data protection
Global cyber attacks hover near record highs as unchecked workplace GenAI use exposes sensitive data in one in 31 corporate prompts.
IVECO launches AI theft recovery for connected fleets
Last week
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cartech
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partner programmes
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supply chain
IVECO adds AI theft recovery to its connected services, offering 24/7 managed stolen vehicle assistance to boost commercial fleet security.
Radware's Alteon Protect brings cloud-scale ADC security
Last week
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firewalls
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ddos
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network infrastructure
Radware has unveiled Alteon Protect, a cloud-augmented add-on that brings real-time, low-latency ADC security to hybrid app and API estates.
Goldman Sachs Alternatives backs Schellman expansion
Last week
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data protection
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cloud security
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partner programmes
Goldman Sachs Alternatives to take stake in Schellman, backing global expansion in AI governance, cybersecurity compliance and digital trust.
Upgrade advantage: More value, less effort for partners, MSPs & MSSPs
Last week
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firewalls
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network infrastructure
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endpoint protection
SonicWall's latest firewalls promise MSPs and MSSPs unified management, AI-driven insights and richer margins with less manual effort.
Three stages of CFO e-invoicing denial
This month
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digital transformation
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partner programmes
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risk & compliance
As Europe's strict e-invoicing rules bite, UK CFOs risk costly denial unless they treat compliance as core digital infrastructure.
Alkira Connect partner programme targets AI-led growth
This month
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firewalls
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network infrastructure
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hybrid cloud
Alkira launches Connect partner programme to drive AI-native network services growth, prioritising recurring services over one-off resale.
HPE complete care service: Refocused for your AI advantage
This month
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hybrid cloud
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data analytics
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digital transformation
HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.
LevelBlue & Tenable expand exposure tools for partners
This month
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devops
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digital transformation
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cloud security
LevelBlue debuts Exposure Management for Partners with Tenable, giving MSSPs and MSPs tiered, unified exposure and risk visibility tools.
Tycoon 2FA phishing service disrupted in EU crackdown
This month
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ransomware
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manufacturing
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mfa
European authorities and tech firms have disrupted Tycoon 2FA, a major phishing service used to bypass MFA and hijack cloud accounts.
CIOs warn AI adoption is outpacing governance skills
This month
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data analytics
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digital transformation
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cx
CIOs say AI adoption is racing ahead of governance, with skills gaps, risk fears and sustainability concerns stalling efforts to scale.
Why real cyber protection is a continuous discipline
This month
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firewalls
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endpoint protection
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digital transformation
SonicWall urges MSPs and SMBs to stop chasing security features and instead demand managed, measurable protection and real outcomes.
TCS, Zscaler expand partnership with AI workspace suite
This month
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firewalls
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digital transformation
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network security
TCS and Zscaler launch an AI-powered zero trust workspace platform blending security, observability and experience analytics for enterprises.
AI ambitions collide with legacy integration problems
Last month
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edutech
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data protection
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devops
AI is racing into business plans, but NashTech research finds brittle legacy systems and poor integration are quietly throttling progress.