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Modernisation Stories - Page 46

Global Stories

Modernisation stories

Absoft integrates Salesforce Service Cloud in service delivery upgrade
Data Analytics

Absoft integrates Salesforce Service Cloud in service delivery upgrade

Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.

By Kaleah Salmon • 3 min read • Wed, 21st Feb 2024
Korean Air partners with Accelya for strategic retail modernisation
Data Analytics

Korean Air partners with Accelya for strategic retail modernisation

Accelya has landed a major deal to bolster retail modernisation for Korean Air, providing strategic control and enhanced customer experience through its FLX Platform.

By Catherine Knowles • 3 min read • Wed, 21st Feb 2024
CAST Imaging unveils new software intelligence tool aimed at engineers
Marketing Technologies

CAST Imaging unveils new software intelligence tool aimed at engineers

Software intelligence innovator CAST unveils an upgrade of CAST Imaging, offering advanced search capabilities, improved dependency mapping, and more.

By Catherine Knowles • 3 min read • Wed, 21st Feb 2024
Sekuro launches Zero Trust Strategy service on AWS Marketplace
Data Protection

Sekuro launches Zero Trust Strategy service on AWS Marketplace

Sekuro has become the first to offer Zero Trust Strategy services on Amazon Web Services Marketplace, in collaboration with leading vendors.

By Shannon Williams • 3 min read • Tue, 20th Feb 2024
Addressing the 4 key challenges of designing a data and AI strategy
Unified Communications

Addressing the 4 key challenges of designing a data and AI strategy

Business leaders adopting a data-first strategy face the challenge of meeting customer demands for newer technology while adhering to stricter data security and regulatory requirements, requiring a modern data and AI cloud platform for secure, compliant operations.

By Theo Hourmouzis • 6 min read • Fri, 16th Feb 2024
BMO partners with Dynatrace to upscale digital banking capabilities
Fintech

BMO partners with Dynatrace to upscale digital banking capabilities

BMO joins forces with tech firm Dynatrace to bolster their digital banking facilities, leading to efficient problem-solving and enhanced customer experiences.

By Kaleah Salmon • 3 min read • Thu, 15th Feb 2024
Rippling's $11.25B bolster for Asia-Pacific with Sydney HQ opening
Data Analytics

Rippling's $11.25B bolster for Asia-Pacific with Sydney HQ opening

Rippling, the US-based workforce management giant, has launched in Australia, marking the initiation of a multi-year investment strategy in the ever-growing Asia-Pacific region.

By Tom Raynel • 3 min read • Tue, 13th Feb 2024
Innovation, AI and Australia and New Zealand's digital future
DataCentre infrastructure

Innovation, AI and Australia and New Zealand's digital future

Australasian businesses showcase resilience and innovation amid global challenges, bolstered by Oracle's AI-driven digital solutions and extensive cloud-infrastructure investments.

By Stephen Bovis • 5 min read • Tue, 13th Feb 2024
Opera to launch green AI cluster in Iceland by 2024
Generative AI

Opera to launch green AI cluster in Iceland by 2024

Nordic firm Opera announces plans for an AI data cluster in Kevalík, Iceland, powered entirely by green energy, aiming to propel forward its AI-driven browser technology.

By Tom Raynel • 3 min read • Mon, 12th Feb 2024
Utilising AI voice technology to exceed Australian customer demands
Data Analytics

Utilising AI voice technology to exceed Australian customer demands

Australian businesses employ AI voice technology to surpass customer expectations, transforming calls into actionable insights and personalising services.

By Robert Woolfrey • 3 min read • Fri, 9th Feb 2024
SolarWinds announces AI improvements to observability software
Software-as-a-Service

SolarWinds announces AI improvements to observability software

SolarWinds introduces AI-powered upgrades to its observability solutions, expected to enjoy full-stack visibility across on-premises, hybrid and cloud platforms.

By Catherine Knowles • 3 min read • Thu, 8th Feb 2024

Stories from Other Regions

Modernisation stories

How Australian businesses can transform customer interaction
Customer Experience

How Australian businesses can transform customer interaction

Enhancing digital interaction, including live chat and advanced voice solutions, can bolster customer loyalty and operational efficiency for Australian businesses.

By Robert Woolfrey • 3 min read • Tue, 20th Feb 2024
Canon UK expands i-SENSYS line with high-performance printers
Data Protection

Canon UK expands i-SENSYS line with high-performance printers

Canon UK fortifies its i-SENSYS and i-SENSYS X A4 printer range with six new models, delivering improved scanning performance.

By Shannon Williams • 3 min read • Fri, 16th Feb 2024
Qlik achieves Protected level IRAP status for public sector
Data Analytics

Qlik achieves Protected level IRAP status for public sector

Qlik attains Protected level assessment from Australia's IRAP, furthering its capability to aid government and regulated sectors in AI-powered DX.

By Shannon Williams • 3 min read • Thu, 15th Feb 2024
Juniper Networks & B4RN partner to boost rural connectivity in Northern England
Unified Communications

Juniper Networks & B4RN partner to boost rural connectivity in Northern England

Juniper Networks partners with B4RN to bridge the digital divide in rural Northern England, enabling high-speed internet access for over 13,000 households, schools and businesses.

By Catherine Knowles • 3 min read • Thu, 15th Feb 2024
Call data: Australian businesses' overlooked tool for superior CX
Customer Experience

Call data: Australian businesses' overlooked tool for superior CX

Often neglected, call data provides Australian businesses with crucial insights for refining their customer experience, with potential benefits like valuable competitive intelligence.

By Matt McCormack • 3 min read • Thu, 15th Feb 2024
What's behind the tech revolution transforming Australian retail
Semiconductors

What's behind the tech revolution transforming Australian retail

Retailers are turning to advanced technologies to improve inventory visibility and customer buying history and to surface accurate delivery information. .

By Contributor • 6 min read • Tue, 13th Feb 2024
UK's T&L industry falls behind in AI adoption & sustainability goals
Data Analytics

UK's T&L industry falls behind in AI adoption & sustainability goals

UK transport and logistics industry falls behind in AI uptake and sustainability goals amid cost and knowledge barriers, according to a YouGov survey commissioned by HERE Technologies and AWS.

By Catherine Knowles • 3 min read • Thu, 8th Feb 2024