Opinion stories

Businesses grow increasingly complex, but prioritising uncomplicated, intuitive AI tools can boost speed, clarity and employee satisfaction in today’s fast market.

AI is revolutionising employee experience measurement in UK firms, shifting from annual surveys to real-time insights that boost morale and retention.

Five key ICT trends for 2026-agentic AI, cybersecurity, edge computing, connectivity, and sustainability-will shape how businesses thrive amid uncertainty.

As Asia Pacific factories adopt AI and IoT, cybersecurity becomes crucial amid rising ransomware, with 21% of global attacks targeting manufacturing.

AI is rapidly transforming accounting, shifting roles from bookkeeping to strategic advising and reshaping how firms deliver value amid economic challenges.

Australian MSP AC3 builds resilience through decades-long partnerships with vendors like Cisco and Microsoft, ensuring seamless, trusted IT services for clients.

Young shoppers demand personalised, values-led eCommerce, pushing brands to adopt curated marketplaces that reflect identity, not just convenience or discounts.

ShureCloud helps organisations secure modern meeting rooms by integrating AV device management into IT cybersecurity frameworks, reducing hidden cyber risks.

Australian public sector can match private sector digital experiences by adopting interoperable platforms, unified channels, shared tools, and AI to enhance service delivery.

Palantir's soaring AI implementation success highlights a critical global demand gap, signaling the need for hundreds of similar firms by 2026.

Combining human empathy with AI’s smart automation transforms contact centres, boosting efficiency and delivering personalised customer experiences.

High-growth firms often underestimate equity's true cost, risking excessive dilution and lost control despite apparent freedom from immediate repayments.

Self-replicating AI, though theoretical, poses ethical and security risks as experts urge strict controls to ensure safe, human-aligned development by 2024.

B2B technology CMOs face greater pressure to prove ROI amid wider roles, budget cuts, and rising AI use, reveals the CMO Survey 2025.

As Asia Pacific's energy sector digitises, guaranteed packet-level visibility must underpin operational resilience to secure critical utility networks from rising cyber threats.

AI forecasting revolutionises contact centres by replacing outdated spreadsheets, boosting staffing accuracy and customer satisfaction amid volatile market demands.

New Zealand's digital government ranking slips from ninth to sixteenth; accelerating cloud adoption could save billions and boost AI productivity by 2035.

Australia faces a dire cyber threat scenario targeting its economy, infrastructure and government, urging organisations to enhance threat hunting and resilience now.

Interactive and Microsoft’s enduring partnership drives real digital transformation, helping businesses innovate and modernise with trusted, collaborative solutions.

With over 1,100 data breaches reported in 2024, AI-powered PCs offer proactive, hardware-based defence to protect business data from evolving cyber threats.