Quality assurance stories - Page 2

InMoment integrates generative AI into its Conversational Intelligence, enhancing customer experience analytics by merging various feedback sources like contact centres, surveys, and social media.

Harness raises alarm over increased developer toil and security risks from AI-generated code, as 90% of developers adopt AI tools to speed up software delivery.

As AI adoption expands in Australia, 68% of businesses are already using AI while 23% plan to in the next year. Ethical and strategic AI integration is essential.

Tricentis reports 46% YoY revenue growth and 40% increase in new global customers, driven by AI enhancements and advanced SAP integrations.

Zibtek celebrates a major milestone, delivering 500 successful custom software projects, underscoring its client-centric approach and commitment to innovation.

SmartBear introduces HaloAI, a generative AI technology, to automate and revolutionise software development, aiming to boost productivity amid a skilled labour shortage.

Repeated software failures at major UK retailers, resulting in delivery hiccups and incorrect payments, highlight an urgent need for improved system maintenance and quality assurance.

Plymouth Marjon University enhances its student support services by integrating Studiosity+'s latest AI technology, offering near-instant academic writing feedback.

The annual Student Voices in Higher Education Conference explores AI's influence on student feedback and institutional success at BMA House,.

In a bid to accelerate product rollout and bolster service offerings, Hexaware forms a strategic partnership with UK-based cloud software company, finova.

Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.

MSI Reproductive Choices partners with IPI for an extensive digital transformation, driving up client interaction by 23%, modernising staff management, and promoting remote working.

Mtest Labs has inked a key partnership with a headline tech company for extensive testing of advanced AR, ML and Gen AI applications, underlining its prominent role in cutting-edge technology testing.

Etisalat by e& plans to standardise on Red Hat technologies for its network and IT, aiming for greater efficiency and innovation.

Global platform provider Vitrana leverages CAST technology to slash its software security vulnerabilities by 66%.

Asia's financial institutions are increasingly embracing automation to increase efficiency and navigate economic volatility.

Progress is joining forces with Software Investment Group to boost the quality and security of OpenEdge applications.

Assurity Consulting, the technology quality assurance company in New Zealand, is expanding its services to the Australian market.

Former Head of Software Engineering at News Ltd, Shane Parkinson, joins luvo Testing as Head of Testing, bringing over 30 years of experience.

Work-from-anywhere contact centres need quality control mechanisms to ensure a consistent customer experience, according to NICE.