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Global Stories

Dropbox launches three apps inside ChatGPT for work
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Dropbox launches three apps inside ChatGPT for work

Dropbox brings file access, workplace search and scheduling into ChatGPT with new apps for customers, including Dash and Reclaim AI.

By Sofiah Nichole Salivio • 3 min read • Last month
Scale By Avec says strategic hiring is the key in the age of AI
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Scale By Avec says strategic hiring is the key in the age of AI

Scale By Avec urges firms to rethink hiring in AI era, backing training, human skills and entry-level pathways over headcount cuts.

By Anthony Caruana • 6 min read • Fri, 27th Mar 2026
Nory opens New York base to power AI for US eateries
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Nory opens New York base to power AI for US eateries

Irish-founded Nory opens a New York HQ to spearhead a US rollout of its AI platform aimed at cutting costs for pressured restaurants.

By Karen Joy Bacudo • 4 min read • Tue, 3rd Mar 2026
UKG, HR Crowd partner on SAP SuccessFactors WFM rollouts
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UKG, HR Crowd partner on SAP SuccessFactors WFM rollouts

UKG partners with HR Crowd to deliver SAP SuccessFactors-aligned workforce management for complex, highly regulated employers in ANZ.

By Catherine Knowles • 3 min read • Fri, 30th Jan 2026
CommBox unveils Era AI Voice to transform call centres
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CommBox unveils Era AI Voice to transform call centres

CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.

By Sofiah Nichole Salivio • 3 min read • Wed, 28th Jan 2026
Elyos AI raises USD $13m to scale trade service agents
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Elyos AI raises USD $13m to scale trade service agents

Elyos AI raises USD $13m to grow its AI agents that answer calls, book jobs and automate admin for trades and field service firms.

By Mark Tarre • 3 min read • Mon, 19th Jan 2026

Stories from Other Regions

James Cook University signs 10-year TechnologyOne deal
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James Cook University signs 10-year TechnologyOne deal

James Cook University to unify key operations on TechnologyOne platform in decade-long deal aimed at boosting data, AI and efficiency.

By Mark Tarre • 4 min read • Last month
US SMBs use AI mainly for data analysis, schedules
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US SMBs use AI mainly for data analysis, schedules

US small businesses turn to AI for data analysis, scheduling and stock control as most keep tech budgets steady or higher, survey finds.

By Sofiah Nichole Salivio • 3 min read • Last month
Humanforce adds automated rewards tools for frontline
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Humanforce adds automated rewards tools for frontline

Humanforce launches automated rewards and recognition tools to help frontline employers tackle high turnover, engagement and compliance gaps.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 13th Mar 2026
US small firms turn to AI tools to cut operating costs
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US small firms turn to AI tools to cut operating costs

US small firms are leaning on AI to slash admin costs and free staff for higher-value work, avoiding deeper headcount cuts for now.

By Shannon Williams • 5 min read • Thu, 5th Mar 2026
Australia's costly inbox problem - are emails killing the nation's productivity?
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Australia's costly inbox problem - are emails killing the nation's productivity?

Australia's clogged inboxes are quietly draining productivity, but AI-powered “communications mining” may finally turn email into an asset.

By Peter Graves • 3 min read • Mon, 23rd Feb 2026
8x8 adds AI tools to contact centre and WhatsApp CX
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8x8 adds AI tools to contact centre and WhatsApp CX

8x8 rolls out AI-powered customer view, workforce tools and richer WhatsApp flows to cut contact centre handling times and boost planning.

By Kaleah Salmon • 4 min read • Thu, 19th Feb 2026
Addison Lee trains staff in AI to boost London logistics
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Addison Lee trains staff in AI to boost London logistics

Addison Lee is training staff in AI and data with Multiverse to cut dead mileage, sharpen forecasting and boost London fleet efficiency.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Feb 2026
Leonard Cheshire launches AI Academy with Multiverse
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Leonard Cheshire launches AI Academy with Multiverse

Leonard Cheshire teams up with Multiverse on an AI Academy to streamline admin, freeing frontline staff to focus more on hands-on care.

By Sofiah Nichole Salivio • 4 min read • Thu, 29th Jan 2026
AlethianAI debuts agentic AI tool for clinic billing
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AlethianAI debuts agentic AI tool for clinic billing

AlethianAI unveils an agentic Diagnostic & Billing Assistant to cut denials, boost coding accuracy and ease audit pressure for clinics.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 28th Jan 2026
Opmed.ai unveils AI scheduling to transform rehab care
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Opmed.ai unveils AI scheduling to transform rehab care

Opmed.ai launches AI rehab scheduling, reporting 95% reimbursement approval, 90% shorter waits and 29% higher provider utilisation.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 6th Jan 2026
SimplyBook.me launches AI voice tool for bookings
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SimplyBook.me launches AI voice tool for bookings

SimplyBook.me rolls out AI Voice Booking, letting customers schedule appointments by speaking naturally on websites, WhatsApp and social channels.

By Melania Watson • 4 min read • Fri, 19th Dec 2025
Syspro joins US manufacturers' group to drive AI shift
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Syspro joins US manufacturers' group to drive AI shift

Syspro joins the National Association of Manufacturers to steer AI adoption and cloud ERP upgrades across mid-sized US factories.

By Catherine Knowles • 4 min read • Fri, 12th Dec 2025