ServiceDesk Plus stories
ManageEngine updates ServiceDesk Plus with flexible AI options
Thu, 25th Sep 2025
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ManageEngine updates ServiceDesk Plus with flexible AI, letting users choose AI providers like ChatGPT or use its own Zia model without extra costs.
ManageEngine ServiceDesk Plus earns ITIL certification
Wed, 26th Feb 2025
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servicedesk plus
ManageEngine ServiceDesk Plus has secured ITIL certification for 14 IT service management practices, achieving Silver-tier status in PeopleCert's ATV programme.