Small Business (SMB) stories - Page 8

Most firms suffered AI-linked cyber incidents last year, yet many still rate their security as above average amid a widening skills gap.

As most ransomware strikes after hours, small firms face a costly 3 AM security gap that only round-the-clock MDR can realistically close.

A global “shadow DNS” campaign is hijacking vulnerable Wi‑Fi routers, silently rerouting users' web traffic towards scams and malware.

Genstore launches AI-driven eCommerce platform promising end-to-end shop automation, after beta users processed USD $2.3 million in sales.

Lydian app lets Clover merchants accept crypto from 300+ digital assets at checkout while still being settled in local fiat currency.

After losing his job, David Owasi grew OutreachGenius into an AI call-handler for trades - and now has his sights set on space technology.

Sage adds AI copilots, finance automation and supply chain intelligence to Sage X3, promising faster insight for mid-sized firms.

Avanade has appointed Chris Howarth as CEO, succeeding Rodrigo Caserta, who departs after 11 years to lead SME and channel for Microsoft.

Sage adds Copilot, AI agents and smarter automation to Sage X3, promising faster decisions for mid-sized finance and supply chain teams.

OpenAI will levy a 4% fee on Shopify merchants for sales made via ChatGPT's integrated instant checkout from late January 2026.

20i unveils Twentie, an AI assistant embedded in its hosting platform, offering account-aware support, reports and analytics with unlimited use.

FOMO.ai has launched Hello Gordon, a voice-led AI interview tool that turns expert conversations into multi-format, search-ready content.

Xero rolls out a redesigned, widget-led homepage that surfaces real-time profit, cash flow and tasks in a custom view for each user.

AiDeliv's reverse-auction marketplace is slashing ocean freight for small importers to an average of USD $0.65 per kilo, data shows.

TELUS and RingCentral will infuse Business Connect with AI assistants, receptionists and insights tools, rolling out to users in early 2026.

Avalara inks multi-year AWS deal to push its AI-driven tax tools via AWS Marketplace, promising simpler cloud procurement and billing.

Fingular taps Kilde for SGD $10m credit line to fund Southeast Asia expansion, ramping up Malaysia consumer lending under Tambadana.

Xero broadens its App Store with new global integrations spanning finance, automation, CRM and sector-specific tools for key markets.

BDO Canada acquires GrantMatch, adding grants specialists and a funding-tracking platform to expand its Credits & Incentives services.

Xero begins phased rollout of rebuilt credit notes, offering a switchable new interface, stricter audit controls and manual save behaviour.