Automation stories - Page 2

RCS messaging in the UK has surged 65% in 2024, boosted by Apple iOS support and AI, as brands enhance customer engagement with richer, interactive chat tools.

Agentic AI market set to grow from USD $7.28 billion in 2025 to over $41 billion by 2030, driving automation and transforming sectors from cybersecurity to customer service.

UK marketers lead global AI adoption at 84%, saving time and boosting creativity while retaining human control over outputs, says HubSpot report.

WayScape has launched Australia's first AI-powered real estate platform, uniting agents and tools to cut admin by 80% and boost lead conversion.

The digiDirect Group has acquired online gaming retailer Mwave, expanding its portfolio and promising continuity for staff and customers amid post-pandemic challenges.

Landis+Gyr cut infrastructure costs by 50% and boosted efficiency by migrating Oracle workloads from Windows to Linux on Google Cloud with Tessell's help.

Cloudinary launches MCP Server, enabling users to manage images and videos via natural language without coding, available to all including free plan users.

Myriad360 and Cyera have launched the AI-powered Data Security Health Assessment to enhance data security and compliance in AWS environments.

GlobalLogic has joined the AI-RAN Alliance to enhance AI integration in radio access networks, boosting automation, efficiency and new revenue opportunities in telecoms.

HackerOne launches PartnerOne alliance, enabling tighter AI-powered security integration with technology partners to enhance vulnerability response workflows.

The Cloud Security Alliance has launched Valid-AI-ted, an AI tool offering automated quality checks for STAR Level 1 cloud security self-assessments.

SentinelOne has partnered with Amazon Web Services to enhance cloud security by integrating AI-powered threat detection with AWS Security Hub's new features.

SentinelOne has launched its Singularity AI SIEM on AWS Marketplace, enabling customers to boost threat detection and response with AI-powered security tools.

TBWA New Zealand launches TBWA\i, a new AI-focused practice designed to help brands integrate AI for unique strategic and creative growth.

Australian public sector rapidly adopts generative AI, with 94% using it, but faces challenges in infrastructure, security, and skills development for success.

Visa's plan to use AI agents for automatic payments sparks debate over security risks and whether consumers will trust machines handling their money.

By 2027, AI agents will automate or augment half of all business decisions, driving faster, smarter outcomes but requiring strong governance, says Gartner.

Australian businesses benefit from AI-driven customer engagement, yet 66% of consumers express exhaustion and seek greater trust and control over AI interactions.

Keith Andrews Trucks has adopted Nintex automation to streamline onboarding, training, and health and safety reporting across New Zealand operations.

In 2025, AI will revolutionise customer experience, with 86% of US consumers recognising its value and a shift towards faster, digital-first service.