Business Intelligence (BI) stories - Page 4
The prevalence of computers in business (and everywhere) generates enormous quantities of data. Business Intelligence seeks to extract further value from this data (after it has served its immediate purpose, and is shunted off to storage) through analysis and contextualization. If data is described as the ‘new oil’, BI is the derricks tapping the well. BI generally requires uniform data before analysis can take place, with data extracted from source systems and loaded into secondary structures such as ‘data warehouses/lakes’. The analysis outputs are typically sent to managers and executives within the business in the form of reports (or managers are equipped with the tools to create their own reports) assessing performance, providing insights or identifying opportunities.
Zendesk unveils AI suite to enhance customer service efficiency
Fri, 11th Oct 2024
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data analytics
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cx
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martech
Zendesk has unveiled a range of AI innovations aimed at enhancing customer service, including an AI Agent Builder requiring minimal training for users.
Cloudera & Snowflake partnership to boost hybrid cloud
Fri, 11th Oct 2024
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hybrid cloud
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data analytics
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martech
Cloudera has partnered with Snowflake to enhance its hybrid cloud platform, integrating tools for a unified data lakehouse using Apache Iceberg.
Zendesk unveils AI-powered tools to enhance customer service
Thu, 10th Oct 2024
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data analytics
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cx
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martech
Zendesk has unveiled a range of AI-powered tools to enhance customer service, including a voice solution in partnership with Poly.ai for improved interactions.
Databricks launches Apps for streamlined AI development
Thu, 10th Oct 2024
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devops
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data analytics
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hyperscale
Databricks has launched the Public Preview of Databricks Apps, enabling developers to create and deploy data and AI applications on AWS and Azure.
Teradata enhances AI with new BYO-LLM feature & NVIDIA tech
Wed, 9th Oct 2024
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data analytics
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genai
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data privacy
Teradata unveils enhanced capabilities for VantageCloud Lake, enabling organisations to deploy generative AI via open LLMs, boosting efficiency and ROI.
Genetec named global leader in video management software
Wed, 9th Oct 2024
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hybrid cloud
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data analytics
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physical security
Genetec has been named the global leader in video management software, maintaining top rankings across multiple regions according to industry reports.
Pronto Software unveils Pronto Xi 780 with new features
Tue, 8th Oct 2024
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data analytics
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fintech
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erp
Pronto Software has launched Pronto Xi 780, an ERP solution update featuring improved user experience, operational efficiency, and advanced security measures.
HPE introduces ProLiant DL145 Gen11 server for edge efficacy
Thu, 19th Sep 2024
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data analytics
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edge computing
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martech
Hewlett Packard Enterprise unveils the HPE ProLiant DL145 Gen11 server, tackling edge computing with enhanced performance and compact, rugged design.
Cloudera’s AI play is all about data, leveraging a decade of experience
Mon, 16th Sep 2024
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data protection
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data analytics
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ai
Cloudera attests to the imperative for any AI initiative to be underpinned by robust data infrastructure as the company rolls out its own AI innovation in the form of assistants and AMPs.
Zoho enhances analytics platform with AI & ML features
Fri, 13th Sep 2024
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data analytics
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genai
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ai
Zoho launches an enhanced version of its BI platform Zoho Analytics, featuring over 100 upgrades including AI and ML advancements to boost business efficiency.
Reltio & Databricks launch new data pipeline solution
Fri, 13th Sep 2024
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data analytics
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low-code
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no-code
Reltio unveils the Reltio Data Pipeline for Databricks, a prebuilt solution that streamlines data integration, aiming to enhance AI and analytics capabilities.
Spirent Communications modernises with SnapLogic GenAI integration
Thu, 29th Aug 2024
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data analytics
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genai
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ai
Spirent Communications sees a productivity boost after adopting SnapLogic's GenAI platform; the automation tool trim maintenance costs by 90% and enhances sales efficiency by 5%.
Exclusive: Elastic warns Australia is falling behind in Gen AI adoption
Tue, 27th Aug 2024
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data analytics
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hyperscale
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cx
Australia lags in generative AI adoption, risking a competitive edge as only 42% of companies embrace the tech compared to 81% in India.
Actica Consulting acquires Ntegra to boost service offerings
Thu, 22nd Aug 2024
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data analytics
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digital transformation
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cybersecurity
Actica Consulting has acquired Ntegra to bolster its digital transformation and cybersecurity services, creating new cross-selling opportunities.
CVC acquires significant stake in global software firm Epicor
Fri, 16th Aug 2024
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saas
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data analytics
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erp
CD&R and CVC will co-own Epicor, a leader in enterprise SaaS, under a new agreement enhancing SaaS migration and global expansion; financial terms undisclosed.
Celonis & Zespri celebrate success in process optimisation
Mon, 12th Aug 2024
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data analytics
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bi
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productivity
Zespri's collaboration with Celonis has revolutionised their business operations, cutting vendor invoice cycle times by 27% and boosting purchase order conformance to 88%.
Ascertus & Lawcadia forge strategic partnership to streamline legal operations
Thu, 25th Jul 2024
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data analytics
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collaboration
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bi
Ascertus has partnered with Lawcadia to enhance matter and spend management for corporate legal departments, solidifying their portfolio with innovative solutions.
ACE emphasizes need for strategic Copilot adoption plans
Tue, 23rd Jul 2024
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it training
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data analytics
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planning
ACE stresses that without a strategic adoption plan for Microsoft's Copilot, businesses risk underutilisation and diminished returns on investment. Here's how to avoid that pitfall.
Vista Group launches AI-driven podcast feature with Microsoft Azure
Thu, 18th Jul 2024
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data analytics
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genai
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ai
Vista Group partners with Microsoft Azure in a landmark cloud deal to revolutionise cinema management using AI, launching an innovative daily podcast for executives.
Fidelity Life launches enhanced E-App with UnderwriteMe
Thu, 18th Jul 2024
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data analytics
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digital transformation
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collaboration
Fidelity Life teams with UnderwriteMe to launch E-App, transforming life insurance applications in New Zealand by streamlining the underwriting process.