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Emergency services Stories - Page 6

Canadian Stories

Emergency services stories

Two Canadians raise USD $6.3 million for AI automation in 911 calls
Artificial Intelligence

Two Canadians raise USD $6.3 million for AI automation in 911 calls

Hyper launches AI technology to manage non-emergency 9-1-1 calls, easing dispatcher workload, after raising USD $6.3 million funding.

By Jake MacAndrew • 3 min read • Thu, 24th Jul 2025

Global Stories

Emergency services stories

Wi-Fi solutions improve emergency responses & critical calls
Unified Communications

Wi-Fi solutions improve emergency responses & critical calls

The Wireless Broadband Alliance has unveiled reports showing how Wi-Fi can enhance emergency calls and aid first responders during crises when cellular networks fail.

By Catherine Knowles • 5 min read • Thu, 9th Oct 2025
M Group completes Telent deal to boost digital infrastructure
Digital Transformation

M Group completes Telent deal to boost digital infrastructure

M Group has completed its acquisition of Telent, boosting its digital infrastructure expertise across the UK and Ireland with new growth and technology capabilities.

By Kaleah Salmon • 3 min read • Wed, 6th Aug 2025
Trial aims to boost cross-border emergency communications
Motorola Solutions

Trial aims to boost cross-border emergency communications

Public safety agencies across states have launched a trial of Motorola Solutions' Critical Connect to improve cross-border emergency communications and coordination.

By Melvin Hipolito • 3 min read • Thu, 24th Jul 2025

Stories from Other Regions

Emergency services stories

Sixty years of Sugarloaf: Christchurch's vital TV tower legacy
Kordia

Sixty years of Sugarloaf: Christchurch's vital TV tower legacy

Christchurch's Sugarloaf transmission tower celebrates 60 years, remaining vital for TV, radio, emergency services, and digital connectivity across Canterbury.

By Sean Mitchell • 5 min read • Thu, 16th Oct 2025
Australian insurers using AI to manage extreme weather claims
Data Analytics

Australian insurers using AI to manage extreme weather claims

Australian insurers face over AUD $1.8bn in weather claims in early 2025 amid rising extreme events, boosting AI use to manage surges and fraud.

By Shannon Williams • 5 min read • Thu, 2nd Oct 2025
Optus outage sparks calls for inquiry after three fatal errors
Optus

Optus outage sparks calls for inquiry after three fatal errors

An Optus network outage lasting up to ten hours disrupted Australia's emergency calls, linked to three deaths, prompting calls for a full government inquiry.

By Shannon Williams • 4 min read • Fri, 26th Sep 2025
Optus CEO apologises after four people died during network outage
Network Infrastructure

Optus CEO apologises after four people died during network outage

A telecom outage in Australia caused four deaths after emergency calls failed, prompting urgent review of network protocols and oversight amid upgrades.

By Melania Watson • 3 min read • Mon, 22nd Sep 2025
New service boosts network visibility for emergency services
Esri

New service boosts network visibility for emergency services

New Zealand emergency services gain real-time and forecast cellular network visibility via Next Generation Critical Communications' new service aiding operational planning.

By Kaleah Salmon • 3 min read • Thu, 18th Sep 2025
BAI Communications acquires Titan ICT to boost private networks
Network Infrastructure

BAI Communications acquires Titan ICT to boost private networks

BAI Communications has acquired Titan ICT to enhance its private network offerings, combining expertise in mission-critical communications for mining and energy sectors.

By Shannon Williams • 3 min read • Sun, 7th Sep 2025
Regional Connectivity Symposium spotlights digital inclusion in NSW
Physical Security

Regional Connectivity Symposium spotlights digital inclusion in NSW

The Regional Connectivity Symposium in NSW highlights digital inclusion, unveiling CASPER AI to boost online safety and connectivity in regional communities.

By Shannon Williams • 4 min read • Thu, 4th Sep 2025
Drones & small cells trialled to restore phone networks in disasters
Unified Communications

Drones & small cells trialled to restore phone networks in disasters

Optus and Nokia trial drone-based and small cell tech to swiftly restore mobile networks after natural disasters, enhancing emergency communications in affected areas.

By Catherine Knowles • 4 min read • Fri, 29th Aug 2025
HID unveils advanced biometric & passwordless tech in Sydney
Surveillance

HID unveils advanced biometric & passwordless tech in Sydney

HID unveils cutting-edge biometric facial recognition and passwordless authentication technologies at the 2025 Security ASIAL conference in Sydney.

By Sean Mitchell • 3 min read • Thu, 21st Aug 2025
Victoria Police & Serco renew partnership, boosting efficiency
Customer service

Victoria Police & Serco renew partnership, boosting efficiency

Victoria Police and Serco have renewed their partnership, freeing over 100,000 hours annually for frontline policing through enhanced non-emergency reporting services.

By Kaleah Salmon • 3 min read • Thu, 31st Jul 2025
Cross-border radio trial boosts emergency response in NSW, Victoria
Disaster Recovery

Cross-border radio trial boosts emergency response in NSW, Victoria

NSW and Victoria are trialling cross-border radio roaming to boost emergency communication and response during major disasters across state lines.

By Kaleah Salmon • 3 min read • Thu, 24th Jul 2025
Steven Lawrence named Chief Technical Director at NGCC
Network Infrastructure

Steven Lawrence named Chief Technical Director at NGCC

Steven Lawrence has been appointed Chief Technical Director at NGCC to lead New Zealand's Public Safety Network cellular services expansion.

By Melvin Hipolito • 3 min read • Mon, 14th Jul 2025
Exclusive: How Cloudera's AI platform targets faster life-saving decisions
Data governance

Exclusive: How Cloudera's AI platform targets faster life-saving decisions

Cloudera expands its hybrid data platform with AI tools to aid real-time crisis decisions, boosting disaster response and Australia's climate resilience.

By Melania Watson • 5 min read • Thu, 26th Jun 2025