Gen Z stories
Retailers are being pushed to capture sales from AI assistants as Salesforce links its commerce software to ChatGPT and other platforms.
Younger shoppers are helping secondhand, rental and repair purchases outpace broader retail as affordability and trust outweigh green claims.
Nearly half of Gen Z shoppers now use AI agents to help choose products, forcing brands to rethink how they reach buyers in peak trading periods.
A survey of 2,500 knowledge workers found AI anxiety is driving 33% to consider switching industries, with younger staff most worried.
Older adults are far more likely to doubt digital messages, as a survey finds 41% of UK and US consumers question if they are genuine.
Most enterprise AI use is slipping beyond oversight, with 86% of organisations lacking visibility into data moving to and from tools.
AI anxiety is pushing a third of knowledge workers to consider quitting their industry, raising turnover risks for employers.
Young consumers are far more likely than marketers to punish value clashes, exposing a trust blind spot as influencer spending grows across Europe.
Rising power bills are pushing many households to dry clothes indoors, with 62% of Australians avoiding dryers in winter, survey data shows.
Younger consumers are shaping retail deal days, with Gen Z and Millennials far more likely than Boomers to use AI tools and spend more.
Landmark Credit Union has turned a digital overhaul into growth, lifting business profiles above 7,800 and adding USD $150,000 in fee income.
Families in Singapore can now give children controlled access to overseas spending, with limits, monitoring and no foreign transaction fees.
Retailers face stock shortages as 84% of fans say they will travel for unavailable items, with average losses pegged at GBP £116,836.
Younger adults are more exposed to fake ticket offers, with 19% of Gen Z saying they would buy World Cup seats from unofficial websites.
Clear warranties and return policies may be needed to turn US interest in refurbished gadgets into sales, the survey found.
Unapproved AI use is widening a security and compliance gap, with 75% of UK business travellers saying they would use shadow tools for work trips.
Budget-conscious car buyers are being targeted by a six-week push as Carsales leans on AI Voice Search during sport and EOFY ads.
New digital onboarding has helped the credit union add USD $138 million in deposits and save more than 4,194 staff hours.
Consumer patience is thinning, with Australian customers most likely to walk away when poor communications or clumsy data capture erode trust.
Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.
