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Gen Z stories - Page 3

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Australian report shows shift to AI in customer service
Mon, 9th Dec 2024
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uc
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ai
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agentic ai
Kore.ai's latest reports reveal Australians are embracing AI in customer service, prioritising advanced technology over pay and valuing efficiency and accuracy.
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UK employees remain productive during festive period
Wed, 4th Dec 2024
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productivity
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millennials
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gen z
Research by monday.com reveals 89% of UK employees maintain productivity during the festive season, with technology aiding their performance.
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Adobe unveils trends shaping creativity with AI insights
Wed, 4th Dec 2024
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martech
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genai
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ai
Adobe has unveiled its 2025 Creative Trends Forecast, spotlighting four vital trends reshaping the dynamic landscape of the creative industry.
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Trust & AI in shopping: New Zealand consumers' views
Mon, 2nd Dec 2024
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martech
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cdp
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data privacy
Salesforce's report reveals New Zealand consumers are increasingly willing to embrace AI in shopping, despite a sharp decline in trust towards companies.
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Aussie online shoppers face fraud risks amid festive sales
Thu, 28th Nov 2024
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payment technologies
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paypal
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online shopping
As the festive season approaches, PayPal reveals 91% of Australians plan to shop online, but warns of rising fraud risks costing over AUD $500,000 last year.
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AI could be key to restoring consumer trust in Singapore
Thu, 28th Nov 2024
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cx
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martech
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cdp
A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.
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Forecasts reveal future tech & trends in hospitality 2025
Tue, 26th Nov 2024
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digital transformation
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ai
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amadeus
IDeaS has unveiled its 2025 hospitality sector forecasts, detailing how technology and changing traveller preferences will shape the industry's future.
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Brits prioritise practical gifts with Christmas spending
Sun, 24th Nov 2024
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ecommerce
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digital engagement
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christmas
A recent ShipStation survey reveals UK consumers are shifting towards practical gifts for Christmas, with younger generations prioritising immediate utility.
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NielsenIQ unveils 2025 tech & durables growth trends
Fri, 22nd Nov 2024
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smartphones
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healthtech
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cleantech
NielsenIQ unveils its latest report forecast, focusing on key trends in the Tech & Durables sector set to shape the market by 2025.
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AI adoption in retail: Opportunities & readiness gaps
Fri, 22nd Nov 2024
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cx
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martech
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partner programmes
A new survey from Riverbed reveals that while 95% of retail leaders view AI as crucial, only 40% feel prepared for its implementation.
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Aussie tech workers demand pay rise for office return
Fri, 22nd Nov 2024
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millennials
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gen z
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job market
A new survey reveals over half of Australian tech workers would only return to the office for a salary premium, highlighting remote work's critical value.
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64% of Australian tech workers mull career change in 2024
Fri, 22nd Nov 2024
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inflation
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millennials
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gen z
A study by Robert Half reveals 64% of Australian tech workers are contemplating a career change within the next year, driven by evolving aspirations.
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Australian businesses to boost global hiring in 2025
Thu, 21st Nov 2024
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workforce management
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gen z
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employer of record
Australian businesses are poised to increase hiring in 2025, with 89% looking at global talent to tackle skill shortages and embrace AI tools.
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Australian shoppers value seamless online & in-store experiences
Thu, 21st Nov 2024
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martech
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reviews
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omnichannel
A new report reveals that 89% of Australian shoppers prioritise seamless online and in-store experiences, highlighting a significant trend in consumer behaviour.
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Study shows personalisation key to consumer loyalty in UK
Tue, 19th Nov 2024
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cx
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martech
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personalisation
A new study reveals 51% of UK consumers prefer brands they've interacted with positively, highlighting the growing demand for personalised shopping experiences.
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New Future Stores opens on Oxford Street with GBP £20m boost
Tue, 19th Nov 2024
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cx
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martech
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ai pc
A £20 million investment has launched Future Stores on Oxford Street, blending technology and immersive experiences in a novel retail model.
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Mobilise & Gist Mobile launch new travel eSIM service
Tue, 19th Nov 2024
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uc
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telco
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sms
Mobilise and Gist Mobile unveil a travel eSIM service, providing global data plans and virtual numbers across 180 countries without roaming fees.
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AI skills gap threatens Australian job security, says Randstad
Tue, 19th Nov 2024
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genai
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ai
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randstad
A recent Randstad report reveals a generative AI skills gap in Australia, with only 36% of white-collar workers receiving training amidst 68% of firms using AI daily.
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Top global consumer trends for 2025: report insights
Fri, 15th Nov 2024
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cryptocurrency
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blockchain
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genai
Euromonitor International's latest report reveals five key consumer trends for 2025, highlighting shifts in spending and sustainability amid evolving habits.
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Australians hesitant on AI for travel, report reveals
Tue, 12th Nov 2024
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cleantech
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sustainability
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tourism
SiteMinder's latest report reveals Australian travellers are wary of AI, with only 32% open to using it for accommodation, lagging behind Asia and Latin America.