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Merchants Stories - Page 2

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Merchants stories

Google launches open protocol to power AI shopping
Digital Transformation

Google launches open protocol to power AI shopping

Google launches Universal Commerce Protocol to link AI shopping agents, retailers and payments in a new 'agentic commerce' push.

By Mark Tarre • 4 min read • Thu, 15th Jan 2026

Global Stories

Merchants stories

Diversity is the invisible infrastructure of payments
EduTech

Diversity is the invisible infrastructure of payments

Diverse teams are reshaping the payments industry, turning personal insight into the hidden infrastructure behind global growth.

By Marie-Elise Droga • 5 min read • Fri, 6th Mar 2026
Entersekt expands leadership team after 10bn transactions
Software-as-a-Service

Entersekt expands leadership team after 10bn transactions

Entersekt boosts leadership as it tops 10bn transactions and posts 30% North American growth, adding senior hires to drive expansion.

By Sofiah Nichole Salivio • 3 min read • Thu, 26th Feb 2026
Paysecure wins Best Payments Industry Newcomer award
Crypto

Paysecure wins Best Payments Industry Newcomer award

Paysecure wins Best Payments Industry Newcomer at the 2026 Card and Payments Awards in London for its fast-growing orchestration platform.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 11th Feb 2026
Gr4vy unveils Silent Mode for parallel fraud testing
DevOps

Gr4vy unveils Silent Mode for parallel fraud testing

Gr4vy launches Silent Mode to let merchants trial multiple fraud tools in parallel on live payments without affecting real customer outcomes.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 4th Feb 2026
BioCatch warns AI agents will supercharge online fraud
Biometrics

BioCatch warns AI agents will supercharge online fraud

BioCatch warns AI shopping agents will turbocharge online fraud, urging banks and retailers to distinguish helpful bots from criminal misuse.

By Melania Watson • 4 min read • Fri, 16th Jan 2026
Ant backs Google's Universal Commerce Protocol push
Crypto

Ant backs Google's Universal Commerce Protocol push

Ant backs Google's new Universal Commerce Protocol to standardise how AI agents handle shopping, payments and post-purchase support.

By Sofiah Nichole Salivio • 4 min read • Wed, 14th Jan 2026
Mastercard links with TerraPay to boost wallet tap-and-go
Crypto

Mastercard links with TerraPay to boost wallet tap-and-go

Mastercard and TerraPay team up to let mobile wallet users tap and pay at over 150 million Mastercard contactless locations worldwide.

By Sean Mitchell • 4 min read • Fri, 9th Jan 2026
Forter unveils AI copilot to tackle surging fraud risk
Data Analytics

Forter unveils AI copilot to tackle surging fraud risk

Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.

By Sofiah Nichole Salivio • 4 min read • Fri, 9th Jan 2026
Boku rides wallet boom as EBITDA surges & volumes soar
Gaming

Boku rides wallet boom as EBITDA surges & volumes soar

Boku lifts H1 revenue 34% and EBITDA 53% as merchants shift from cards to wallets, pushing payment volumes to $7.4 billion.

By Catherine Knowles • 6 min read • Thu, 18th Dec 2025
Study finds value for money trumps price in eCommerce
Data Analytics

Study finds value for money trumps price in eCommerce

Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.

By Catherine Knowles • 4 min read • Thu, 18th Dec 2025
AI 'agentic' tools to drive surge in cyber fraud by 2026
Biometrics

AI 'agentic' tools to drive surge in cyber fraud by 2026

Autonomous 'agentic' AI fraud tools set to intensify cybercrime by 2026, forcing firms to fuse human judgment with smarter machine defences.

By Shannon Williams • 5 min read • Wed, 17th Dec 2025
Ecommpay gains full DAC approval for accessible site
Fintech

Ecommpay gains full DAC approval for accessible site

Ecommpay secures full Digital Accessibility Centre approval as its redesigned website and product pages meet WCAG 2.2 AA standards.

By Sean Mitchell • 4 min read • Fri, 12th Dec 2025

Stories from Other Regions

Merchants stories

Holiday refunds surge, squeezing global retail margins
Data Analytics

Holiday refunds surge, squeezing global retail margins

Holiday refunds jumped 18.1% in 2025, with each USD $1 million in refunds costing retailers about USD $1.3 million once overheads are included.

By Shannon Williams • 4 min read • Wed, 4th Feb 2026
EU rules push POS compliance to the frontline checkout
Biometrics

EU rules push POS compliance to the frontline checkout

EU rules are turning the checkout into a compliance hub, pushing retailers to rethink POS tech, processes and in-store customer journeys.

By Karen Joy Bacudo • 4 min read • Thu, 22nd Jan 2026
Blink unveils Card Present API for real-time ISV pay
Fintech

Blink unveils Card Present API for real-time ISV pay

Blink launches Card Present API to let ISVs add in-person card payments with real-time reporting and managed terminal support.

By Karen Joy Bacudo • 3 min read • Wed, 14th Jan 2026
Ecommpay shortlisted for four awards at FStech 2025
Disaster Recovery

Ecommpay shortlisted for four awards at FStech 2025

Ecommpay has been shortlisted for four FStech 2025 awards, underlining its role in driving innovation, security and inclusion in payments.

By Sean Mitchell • 4 min read • Wed, 7th Jan 2026