Customer Satisfaction Stories - Page 35

Global Stories

Customer Satisfaction stories

Amber Technology to distribute Duesenberg Guitars in Australia & NZ

Amber Technology partners with Duesenberg Guitars as their exclusive distributor in the ANZ market, elevating musical instrument offerings for musicians in the region.

By Kaleah Salmon • 3 min read • Mon, 15th Jan 2024

PwC

IFS appoints Mark Moffat as new CEO, Darren Roos becomes board chair

Mark Moffat ascends as new CEO of global cloud enterprise firm IFS, succeeding Darren Roos who takes the helm as board chair.

By Catherine Knowles • 3 min read • Thu, 11th Jan 2024

DevOps

Zendesk acquires AI firm Klaus to enhance customer experience

Zendesk enhances its customer experience (CX) solutions by acquiring AI firm Klaus, aiming to optimise agent performance and increase customer interaction quality.

By Catherine Knowles • 3 min read • Wed, 10th Jan 2024

Digital Transformation

SIAM market set to increase from $4.8bn to $6bn by 2028

The global Service Integration and Management market is set to grow to $6 billion by 2028, driven by large enterprises and the manufacturing sector.

By Shannon Williams • 2 min read • Tue, 2nd Jan 2024

Data Science

Denodo named Leader in Gartner's Data Integration Tools for fourth year

Denodo secures title as Leader in Gartner's Magic Quadrant for data tools for fourth year running.

By Catherine Knowles • 3 min read • Thu, 28th Dec 2023

Semiconductors

FPT Software hits $1 billion marker as first Vietnam-origin tech firm

FPT Software, Vietnam's tech giant, reports over $1bn global revenue; a first in the nation's IT sector.

By Catherine Knowles • 3 min read • Thu, 28th Dec 2023

Data Analytics

DerScanner honoured as high performer by G2 in software analysis

App security tester, DerScanner, gains High Performer status from top software marketplace, G2.

By Kaleah Salmon • 2 min read • Wed, 27th Dec 2023

Marketing Technologies

Kentico emerges as Leader in G2 Grid Report for Digital Experience Platforms

Kentico hailed as Leader in Winter 2024's G2 Grid Report for Digital Experience Platforms thanks to high customer satisfaction and market presence.

By Kaleah Salmon • 3 min read • Thu, 21st Dec 2023

Unified Communications

8x8's new tool 'Sales Assist' empowers retailers and enhances shopping experience

8x8 unveils 'Sales Assist', a new tool designed to enhance customer satisfaction and streamline the retail experience.

By Catherine Knowles • 3 min read • Fri, 15th Dec 2023

Data Analytics

AWS reveals enhanced features for supply chain service

Amazon Web Services (AWS) reveals new capabilities for its Supply Chain service, aiming to optimise customers' supply chain processes.

By Shannon Williams • 3 min read • Fri, 1st Dec 2023

Data Analytics

Mystifly partners with Google Cloud to revolutionise travel technology sector

Mystifly announces its partnership with Google Cloud, aiming to stimulate growth and innovation in the travel technology sector.

By Catherine Knowles • 2 min read • Thu, 30th Nov 2023

ChannelAdvisor

Majority of online consumers prioritise quick delivery, survey reveals

73% of online shoppers expect two-day delivery, underlines new ChannelAdvisor survey on global consumer trends.

By Catherine Knowles • 3 min read • Thu, 30th Nov 2023

Software-as-a-Service

ServiceNow & Amazon Web Services announce five-year strategic collaboration

ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.

By Sean Mitchell • 3 min read • Thu, 30th Nov 2023

Data Analytics

Half of firms yet to adopt AI for business, reveals Valcon's study

Over half of surveyed businesses haven't adopted AI in their operations, despite recognising its benefits, says Valcon.

By Sean Mitchell • 3 min read • Wed, 22nd Nov 2023

Stories from Other Regions

Customer Satisfaction stories

EduTech

Viettel Cyber Security named top cybersecurity firm

Viettel Cyber Security's portfolio of solutions earns it the 2023 Vietnam Company of the Year Award from Frost & Sullivan.

By Shannon Williams • 3 min read • Tue, 9th Jan 2024

EduTech

N4L's commitment to secure digital schooling featured in 2023 report

Network for Learning's 2023 Annual Report highlights the unwavering commitment to secure digital education provision for NZ schools.

By Catherine Knowles • 2 min read • Wed, 20th Dec 2023

Customer Experience

FICO launches advanced analytics platform for banking in India

Global analytics leader, FICO, is now offering its advanced cloud-based platform to the Indian banking sector.

By Tom Raynel • 3 min read • Wed, 6th Dec 2023

Unified Communications

CommBank & More enhance strategic partnership with groundbreaking services

CommBank and More strengthen strategic partnership by introducing unique, industry-first services, making banking and telecommunications more cohesive.

By Kaleah Salmon • 3 min read • Fri, 1st Dec 2023