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IT service management (ITSM) Stories - Page 12

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IT service management (ITSM) stories

SolarWinds honours top EMEA partners with 2025 awards
Digital Transformation

SolarWinds honours top EMEA partners with 2025 awards

SolarWinds has honoured its top EMEA partners with the 2025 Partner Awards, acknowledging those in the region driving innovation and growth.

By Melania Watson • 2 min read • Wed, 19th Feb 2025
SolarWinds forecasts AI evolution & upskilling by 2025
Partner Programmes

SolarWinds forecasts AI evolution & upskilling by 2025

SolarWinds has unveiled its 2025 tech forecasts, predicting a pivotal shift in AI adoption, emphasising workforce upskilling and enhanced IT observability.

By Shannon Williams • 3 min read • Thu, 13th Feb 2025
SolarWinds revamps Partner Programme for greater growth
Digital Transformation

SolarWinds revamps Partner Programme for greater growth

SolarWinds is set to launch an upgraded Partner Programme aimed at boosting profitability and partner capabilities, with new tiers and enhanced tools for success.

By Sean Mitchell • 2 min read • Fri, 7th Feb 2025
Dynatrace unveils AI, security, & developer tools update
DevOps

Dynatrace unveils AI, security, & developer tools update

Dynatrace has launched innovative updates to its platform, enhancing AI capabilities, security measures, and supporting developers in proactive IT service management.

By Sean Mitchell • 3 min read • Wed, 5th Feb 2025
Swimlane unveils new solution for vulnerability management
Unified Communications

Swimlane unveils new solution for vulnerability management

Swimlane has unveiled its new Vulnerability Response Management solution, aimed at enhancing risk reduction and compliance for security teams in enterprises and MSSPs.

By Shannon Williams • 3 min read • Fri, 31st Jan 2025
Atomicwork secures USD $25m to enhance AI IT platform
Digital Transformation

Atomicwork secures USD $25m to enhance AI IT platform

Atomicwork has raised USD $25 million in Series A funding to enhance its AI-driven IT service management platform, transforming enterprise workflows.

By Melania Watson • 3 min read • Wed, 29th Jan 2025
Arrow expands Broadcom distribution deal in Europe
Digital Transformation

Arrow expands Broadcom distribution deal in Europe

Arrow Electronics has expanded its distribution agreement with Broadcom, enhancing its offer of enterprise and cybersecurity software solutions across Europe.

By Shannon Williams • 3 min read • Fri, 29th Nov 2024
SolarWinds report highlights key ITSM improvement strategies
SolarWinds

SolarWinds report highlights key ITSM improvement strategies

SolarWinds' 2024 State of ITSM Report reveals that adding staff alone won't improve IT service management efficiency, highlighting automation as key.

By Shannon Williams • 3 min read • Thu, 14th Nov 2024
IFS reports record growth in Q3 2024 with key acquisitions
Manufacturing

IFS reports record growth in Q3 2024 with key acquisitions

IFS reported record growth for Q3 2024, with Annual Recurring Revenue rising 30%, driven by strategic acquisitions and strong cloud adoption.

By Kaleah Salmon • 3 min read • Tue, 5th Nov 2024
Atomicwork raises USD $14 million, bolsters AI tech & team
Unified Communications

Atomicwork raises USD $14 million, bolsters AI tech & team

Atomicwork raises USD $14 million in seed funding, enhances enterprise AI tech, and fortifies its US team with new leadership to drive future innovations.

By Melania Watson • 4 min read • Wed, 25th Sep 2024
Murali Swaminathan named Chief Technology Officer at Freshworks
Human Capital Management

Murali Swaminathan named Chief Technology Officer at Freshworks

Freshworks appoints Murali Swaminathan as CTO, bringing over 30 years of software engineering experience to lead its global technology and innovation strategy.

By Imee Dequito • 2 min read • Wed, 4th Sep 2024
Microsoft tackles 88 vulnerabilities in latest Patch Tuesday update
Marketing Technologies

Microsoft tackles 88 vulnerabilities in latest Patch Tuesday update

Microsoft patched 88 security flaws in October's Patch Tuesday, including seven critical and ten zero-day vulnerabilities.

By Shannon Williams • 3 min read • Thu, 15th Aug 2024
Workflow automation a top priority for 60 percent of executives
Digital Transformation

Workflow automation a top priority for 60 percent of executives

A new OTRS study reveals 60% of executives now prioritise workflow automation to scale businesses, with a significant rise in global adoption.

By Shannon Williams • 3 min read • Thu, 13th Jun 2024
Freshworks acquires Device42, enhancing IT asset management
Partner Programmes

Freshworks acquires Device42, enhancing IT asset management

Freshworks acquires Device42 to enhance ITAM and ITSM offerings, promising a unified platform for advanced asset discovery and application dependency mapping.

By Shannon Williams • 3 min read • Wed, 12th Jun 2024
SolarWinds launches AI engine to transform IT operations
DevOps

SolarWinds launches AI engine to transform IT operations

SolarWinds unveils a generative AI engine, SolarWinds AI, set to enhance IT operations by prioritising privacy, security, and reliability, starting with its Service Desk.

By Catherine Knowles • 3 min read • Wed, 22nd May 2024
Tanium & ServiceNow launch new IT & security solutions
Cybersecurity

Tanium & ServiceNow launch new IT & security solutions

Tanium teams up with ServiceNow to launch transformative IT and security solutions, enhancing real-time data management and reducing risks for enterprises.

By Sean Mitchell • 3 min read • Tue, 14th May 2024

Stories from Other Regions

IT service management (ITSM) stories

Qualys unveils TruRisk Eliminate to streamline cybersecurity
Ransomware

Qualys unveils TruRisk Eliminate to streamline cybersecurity

Qualys launches TruRisk Eliminate, a novel solution aimed at addressing cybersecurity vulnerabilities without solely relying on patching, enhancing protection.

By Melania Watson • 3 min read • Wed, 31st Jul 2024
ManageEngine report reveals split in AI adoption among UK IT pros
AI Security

ManageEngine report reveals split in AI adoption among UK IT pros

ManageEngine's new study with SDI highlights a split in AI usage among UK IT professionals, revealing a gap in knowledge and mixed productivity expectations.

By Catherine Knowles • 3 min read • Fri, 5th Jul 2024